H&R Block,

8455 Crestway Drive, Converse, TX 78109

"Exceptional and timely. Always professional service. Thank"

"Wendy elizondo was awesome she was very helpful and knowledgeable definitely would recommend her to family and friends"

"Horrible, i cant even describe how bad the customer service is. I called over and over again and all those times they answer and hang up. I wasn’t even able to get in contact with someone. And i say they hang up cus you can clearly hear them trying to mess with the phone when they pickup."

"I’m going to preface this review by saying I hardly write bad reviews and we have done our taxes at H&R Block for years, just in a different state. This is our first time at this location and will be the last. Made an appointment online for 2:00. They called us explaining they double booked and needed to move our appointment to either 1:00 or 3:00. No problem, we chose the 3:00 appointment and got there 5 minutes before our appointment. They explained the previous appointment was running “a little” behind and so we said okay and took our seats. 30 minutes goes by and it sounds like the other appointment is nowhere close to being wrapped up. At 3:45 I ask if there was someone else we could see, so front desk lady goes back to talk to them. Couple minutes later the tax “professional “ comes out and says thanks for our patience, but it should just be a little longer. Uh, okay? So we wait until 4:10 with no end to the previous appointment. We called somewhere else to get an appointment. They got us an appointment quickly and we’re able to see us and get our taxes finished relatively quickly. I’m seriously baffled by this locations lack of transparency and professionalism. Save your time and go to another H&R Block location."

"It's a great place to work and for people to get their Tax Returns done."