AC Hotel by Marriott Dallas by the Galleria

"This hotel looks so nice in pictures and when you arrive the lobby is. Once you reach the actual rooms is where the problem is. Stains on bedding, lamp shades, walls and dirty bathroom. Overall small and basic room for the price you pay. Save your money and stay elsewhere."

"I stayed here with my 3 teenagers for a weekend staycation right before Christmas. The room was clean and we had a great view of the courtyard and pool. I had breakfast downstairs the first morning and Brian was so helpful and pleasant. He gave 5☆ service as soon as he saw me. A big shout-out to Brian for the warm welcome and the amazing breakfast toast. It was a great added value to my stay!"

"The service was terrible. They tried to charge several times in my credit card random amounts during midnight. The front desk was such a confusion. They charged USD 50 per day as a “guarantee” even though the room as fully paid upon arrival. They said this 50 dollars could be used for breakfast and parking. When i went to check out they said it was not possible. The room was also very dirty and the cleaning skipped one day. There were lots of dust and dirty floor during the whole stay. The service was bellow average, since the front desk wasn’t helpful and very confused about their own procedures."

"Hotel atmosphere felt a bit stuffy with loud music playing in the open lobby / bar / breakfast area. How they handle breakfast and parking is weird - it's an additional charge but then comp'd if you're staying at the hotel (theorizing because of the conference rooms they have - but it's annoying as a hotel guest). The rooms have all the standard amenities, but the brown wallpaper in the bathroom highlights all the "dirt" - things like soap scum or water stains as they're white against a dark background. If you need extra towels, toilet paper or other items after cleaning service, get ready to go to the front desk as they do not have a housekeeping service that will bring these extra items to your room. The gym is the one saving grace - nice and big with a lot of room and equipment."