H&R Block 6353 Camp Bowie Boulevard, Fort Worth, TX 76116

"I love working with Florence Fineman! I appreciate that H&R Block retains their tax preparers. Love the consistency & reconnecting with old friends."

"Awesome people!! Teresa is super wonderful and explained everything that I needed to know."

"I went in to file my return, and not even halfway through I had a question of something that looked different than the previous year, though nothing had drastically changed. When the person assisting attempted to answer my question and I asked if she could explain further, she said "look, let me dumb it down for you" she then proceeded to backtrack and in the process of trying to prove my question wrong, she proved me right. Then looked at me and says "oh, you are right actually, so yeah i guess well do it that way." Yet didn't apologize or offer any consolation for speaking to me in the tone or manner she did, implying because I was asking a question I must be dumb. I Did not appreciate and would not recommend. Taxes can be difficult enough on their own, you don't need someone speaking down to you because you ask a question. I took my forms and will be filing elsewhere."

"I DO NOT suggest getting your taxes done here. The elderly lady with the cubicle first left near entrance door, I found her rude and she rushed through my taxes. She never did update my information nor did she add my documents to H&R Block app. She sent the info for the emerald card to a number I previously had on file which I told her I no longer use. So I had to check my information through the number on the back of the card. I told her I wanted to use my bank for the rest of my funds and she told me it would just be sent to the emerald card. WORST CUSTOMER SERVICE and I’m NEVER RETURNING!"

"I am VERY PLEASED with Florence Fineman, the lady who prepares my taxes at H&R Block: she is very professional, knowledgeable, precise, careful and courteous. She explains things to me and she listens to my comments. Overall, it is a VERY POSITIVE experience."