CPR Cell Phone Repair Waxahachie

"Went there to get my Apple laptop battery replaced. I was satisfied with the work they did and the price I was quoted. The only issue I had is that I had to ask how to prime my newly installed battery because they didn’t do it themselves. This is a VERY important step in the battery replacement process so you can maximize your laptop battery life and it can hold charges as long as possible. It could be the difference between your battery lasting 6 years or only 3 years. Thankfully, I remembered before I left and asked, but the technician doing that job should have primed the battery themselves or told the customer how to do it."

"Wi-Fi malfunction happened during phone repair. Couldn’t be undone. Phone has to be sent off for 1+ month or more for additional $200. No accountability."

"UPDATE TO REVIEW: UNBELIEVABLE TONY!!! You are something else. Your passive aggressive response just shows again how rude y'all were to me even though I did nothing wrong. A customer who called ahead and drove all that way, has ever right to be upset when they went all that way for nothing. You should have accepted a check from me at that point. Take a class on how to do customer service correctly. Do NOT go to this location. Customer service is not their priority. I’m from out of town and needed my microphone replaced in my iPhone. I called ahead of time and made an appt. and also made sure they had the parts. I drove 30 minutes to this location from where I am staying and when I got there the lady at the front let me know they could only do cash. She said their system was down. I asked if it had been down all day and she replied yes. I told her I did not have cash and did not have a debit card to go get cash. I only had my credit card and check book. I asked why I was not informed of this when I called a head of time. She just looked at me with a blank stare and said “ sorry but we can only take cash”. I was definitely getting pissed since she wouldn’t answer my question and gave me a look like, so what! I said “apparently you don’t understand me, I don’t have cash or a debt card. Will you let me write a check since I drove all this way and y’all did not tell me on the phone about the cash thing”. She very rudely said “no”. When you have a customer drive all that way and y’all made a mistake of NOT telling them cash only, you need to make it right and accept a check. There was no remorse whatsoever from her and she could care less that they put someone out. I’m sorry but my time is valuable and I shouldn’t have been treated as if it’s not. They was no sympathy or apology from the lady at the front. It was crystal clear they don’t have a problem putting someone out. It would have been different if I was a walk-in but I wasn’t. Shame shame shame on them for treating a customer like they mean absolutely nothing."

"They were super helpful and fast! Plus the best price I was quoted for a new battery port and to fix my mouse pad that stopped working. I’ll definitely be bringing all my future tech repairs here."

"Tony was a great help to us with our laptop and iPhone. He was so kind and very informative. Their price was very reasonable. Highly recommended!"