Premier Refrigeration Specialist LLC
1209 North Saginaw Boulevard, Saginaw, Texas 76179
About the Business
Premier Refrigeration Specialist LLC is a trusted institution located at 1209 North Saginaw Boulevard in Saginaw, Texas, United States. Specializing in refrigeration services, they cater to a variety of industries including food, general contracting, and restaurants. With a team of skilled technicians, they provide top-notch maintenance, repair, and installation services to ensure that your refrigeration systems are running smoothly and efficiently. Trust Premier Refrigeration Specialist LLC for all your refrigeration needs.
Photos
Contacts
1209 N Saginaw Blvd suite G177, Saginaw, TX 76179, United States
Opening hours
Monday:
07:00 - 17:00
Tuesday:
07:00 - 17:00
Wednesday:
07:00 - 17:00
Thursday:
07:00 - 17:00
Friday:
07:00 - 17:00
Saturday:
07:00 - 17:00
Sunday:
08:00 - 17:00
Reviews
"Liars who will attempt to swindle you for money. Premier was assigned to me by my warranty company because our brand new walk-in cooler is not keeping temperature. They didn’t show to a scheduled appointment a few days ago. When I called about the missed appointment the tech said he didn't show because he wasn't sure if he'd be paid by the warranty company 30 days later and needed to call them. He also told me the cause of our problem was we "probably left the door open". I called again today because our issue has continued. He told me he spoke to the warranty company and they would not cover the work. He stated I would have to pay him $200+ out-of-pocket for him to come out. I just got off the phone with the warranty company who stated that was all a lie and they are now assigning me to a new company. *To address their response to my review: they never said it was them choosing to not honor the warranty. They said the warranty company told them it would not be covered because whoever installed it did not do something correctly. The warranty company said none of that was true and they had no notes of anything Premier told me. The lies continue."
"Very professional and efficient! Came out in a timely manner, and talking me through the process. Highly recommend!!!"
"I have 2 floral coolers that needed to be serviced and had terrible luck getting anyone to come out to my residential home for commercial coolers. Rodney was great and got the job done!"
"Terrible customer service with Premier and Rodney that I do not recommend to anyone. Premier was assigned as the contractor on my home warranty claim regarding my air conditioning unit. Upon me reaching out to them to schedule an appointment on Wednesday, 4/14, we aligned on an appointment for the following Monday, 4/19, between 10-12 where a technician would come out to my house. Noon on that Monday came and went, and no one had come out to my house, and further, I had not gotten a call or text regarding an update. When I called Rodney for an update regarding when someone would be out at my house, he stated that they were working on a commercial project and that it was taking a lot of hours….nothing regarding the technician that was assigned or anything. He stated that “if they were done with the commercial project before working hours were over, someone could come to my house that day.” So apparently, scheduling an appointment with Premier means absolutely nothing as they clearly did not plan to have a technician come out to my house between 10-12 that day, nor did they bother to even let me know that. Rodney gave me the false pretense of an appointment being scheduled, when in all actuality, there was apparently no plan to ever send someone to my house at all that day, much less between 10-12. Premier simply screwed me around for 5 days, at which time I then started working with another company to get a technician scheduled and actually show up. Save yourself the headache and don’t use Premier Refrigeration!"
"Great customer service and good followup on making sure the repair still was good afterwards. Recommend for anyone that needs a repair."
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