Childers Brothers Inc

"Childers Brothers was great from Andy explaining all the details of the entire process to the crew who completed the work. They were all very professional and left the site clean and neat. GREAT JOB!"

"The reason we chose Childers Brothers is because of there 52 years of being in business. We were extremely happy with the work done and the value added to our home! Donovan and Michael were so very helpful and communicated very well with us! Definitely go with Childers Brothers for all your foundation repair needs!"

"What a breath of fresh air. We were so blessed to have Andy as a representative for Childers with his insight and honesty from the very beginning. I highly recommend them for any foundation issues."

"Sloppy work with multiple clear and obvious errors. The sales supervisor over my project, Michael, intended to gaslight me over the conditions of the job when I brought them to his attention. He chose to be willfully ignorant of the before and after photos that his people took that showed irreparable errors that left a previously unexposed junction box protruding from the concrete work by a full inch - in addition to the numerous areas where the concrete had not been properly filled, leaving gaps. I believe I was fair in asking for a partial reimbursement given the issues. But despite multiple weeks of effort, Michael refused to meet me in good faith, continually suggesting that it was fine as is or that their work was not done incorrectly, despite clear evidence to the contrary. Again, I requested a 'partial' reimbursement, I made clear that my intentions were not to be refunded the entire project - only the part where the errors were present, because I knew that the problem could not be cheaply resolved and I did not expect them to rip out and redo the whole thing. I paid $7400 for this work, I did not get what I paid for and Michael refused to seriously discuss any means of making the situation right. He will likely respond to this review and claim that they offered to fix the issue and I refused - this is his effort to intentionally dodge the point. I did not want any work to be done after the fact until we had come to an agreement on the extent of the resolution so that we were all on the same page. They only offered to "seal" the areas that had not been correctly done, but made it clear they had no intention to doing anything to address the more egregious issues. Michael attempted to convince me that there was no problem, despite being able to physically touch it, he attempted to convince me that it wasn't their fault and the problem clearly existed beforehand... I chose to refuse them coming back to address the smaller gaps because I have no intention of continuing to work with a company that will so boldly lie to and steal from their customers after their employees left my property in a damaged and incomplete state. Their work was utterly substandard, and Michael's behavior is frankly abhorrent. I had hoped they would be willing to work with me to make the situation as right as possible, but Michael left a profoundly sour taste in my mouth, and I am honestly considering speaking to a lawyer concerning both the work and his statements. I believe fully that I was stolen from, and I would highly recommend anyone considering their work to look elsewhere. To prospective customers - If you must use their services, take as many photos before their work as possible, record the process as best you can, and have the site inspected by a third-party before and after to keep them honest. To the owners of Childers - John did bad work, but I believe it was laziness due to the nature and locality of the job, I am sure he is capable if under the correct supervision. Michael, however, is a direct harm to your reputation. If I do choose to seek legal advice regarding the situation, it is due to his part as he made it clear to me that Childers is not willing to take responsibility for their failures, even going so far as to make excuses that are not based in any reasonable reality. It would seem that other people have had good experiences with your company, but I would find that Michael will, in the long term, be a distinct detriment to that. I would be more than willing to speak to the owners directly should they wish to continue discussions on how to make this right. But I will not deal with Michael any further."

"From our first interaction with Childers Brothers, we knew we were in capable hands. Michael Cantu exhibited utmost professionalism and provided a detailed and clear explanation of the issues with our foundation. His insights and recommendations were invaluable, ensuring we fully grasped the situation before moving forward. When it came to the actual work, Juan and his team were nothing short of exemplary. Their meticulous installation was paired with consistent communication, ensuring we were informed and comfortable every step of the way. The crew's dedication to their craft and their genuine concern for our home was evident in their work. A heartfelt thank you to the entire Childers Brothers team, especially Michael and Juan. We highly recommend their services to anyone in need of foundation expertise!"