Magnum Insurance Agency

"DO YOUR SELF A FAVOR DO NOT GO TO AND GET INSURANCE AT THIS PLACE. THEY WILL DROP YOU FOR NO REASON AND WILL STILL CHARGE YOU FOR THE MONTH. BY THE WAY AMERICAN ALLIANCE CASUALTY COMPANY DOES NOT KNOW WHAT THEY ARE DOING BOTHE THEIR CUSTOMER SERVICE AND MAGNUM INSURANCE AGENCY CUSTOMER SERVICE IN MOUNT PROSPECT. IF YOU CALL THEM BE READY TO BE ON HOLD FOR HALF A DAY AND IF YOU NEED ANY QUESTIONS ANSWERD THEY BEAT AROUND THE BUSH. I'LL TELL YOU WHAT THEY ARE GOOD AT IS TAKING YOUR MONEY.!!!!!!!!!!!!!!!!!! GO TO ANOTHER INSURANCE COMPANY AND SAVE YOUR MONEY. HOW CAN THIS PALCE HAVE 3.4 STARS, I GUESS THEY HAVE THEIR STAFF MAKE FAKE REVIEWS......... THAT IS SAD FOR A COMPANY."

"I’ve been calling them since two days to make a payment no one’s answering the phone and when they do answer the phone they ask for your name and put you on hold and hang up very poor Service I can’t even pay my insurance that’s ridiculous Service I can’t even pay my insurance that’s ridiculous"

"Been using for years. People are nice, but many have heavy Spanish accents and don't speak English very well. Wait times on the phone can be lengthy sometimes."

"You get what you pay for. They are cheap but you can NEVER get a hold of anyone in claims. When you call the store, they tell you they're gonna call back and don't evwn bother. Pay a little more for peace of mind and go with a real insurance company"

"They are really nice and resolve all my questions and concerns. They are an agency so when I renew they always look for the best prices for me in the market and make a transition from a company to another smooth. My dad started in Magnum back in the 90's and recommended me to buy it here."