Costco Pharmacy
About the Business
Costco Pharmacy is a health-focused institution located at 680 South Rand Road in Lake Zurich, Illinois, United States. This institution offers a wide range of pharmacy services to cater to the health needs of the community. With a convenient location within a Costco store, customers can easily access prescription medications, over-the-counter drugs, and health products. The knowledgeable staff at Costco Pharmacy is dedicated to providing excellent customer service and helping individuals with their medication needs. Visit Costco Pharmacy for all your health and pharmaceutical needs.
Photos
Location & Phone number
680 S Rand Rd, Lake Zurich, IL 60047, United States
Hours open
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
9:30 AM - 6:00 PM
Sunday:
Closed
Reviews
"We recently switched to Costco due to our normal pharmacy not being about to get the medication I take. The tech or whoever answered the phone was extremely rude and had zero customer service skills. 2 stars because this is the only place I can get my meds."
"The only reason this gets three starts is because of the stellar pharmacist. I would've given it one star otherwise due to the fairly incompetent techs."
"They definitely have terrible management. We scheduled the appointment to get covid vaccine days ago, they seems did not plan for those scheduled appointments, till you showed up, they told you "oops, we just have finished all the vaccine doses...". and the pharmacist sounds like very impatient..."
"I love Costco but their Pharmacy is underwhelming and frustrating. SLOW would be the most applicable word to describe them. Frustrating to deal with, seems to lack urgency and efficiency. I almost gave them 1 star. Do better please!"
"If my prescription wasn't $30 less here than other places I'd definitely go elsewhere. I've called ahead and been told my prescription would be ready by 1, show up at 330p and they haven't even started it. Asked me to wait an hour. Called at open and told my prescription wouldn't be ready until the next day (to be clear I take a generic drug that is extremely common). I've shown up for my prescription to be ignored, or for my personal information to be blurted out to everyone standing around (HIPAA violation). I called to check on my prescription and timeline they answered with their regular "how may I help you greeting" and then randomly put me on hold mid-sentence. They're rude, inconsiderate, and frankly seem out of their depth. If you get enough savings, I guess it's worth it, but I'd never deal with this if I can get same price literally anywhere else"
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