All Valley Plumbing & AC Co

"Had a slow leak from wall between LR and Kitchen. Blamed dog. Too much water. Called All Valley Plumbing. They sent Osvaldo Hernandez. He brought a small FLIR camera and after looking all along the L shaped wall he showed me an area in red that he suspected to be the leak. We went into the kitchen and next to the sink in a lower cabinet he told me he was going to cut through the rear of the cabinet the dry wall and expose the wall’s interior. To my surprise he found a white drain line and a blue drain line. He turned on the sink water and with his camera caught an active bubbling leak. Video attached. After approving the repair cost Osvaldo made up another PVC drain junction and installed it. He checked for leaks. None. He said job was complete. He cleaned up and I paid the $605.05 charge (included trip and FLIR leak diagnosis). I’m satisfied but feel guilty for blaming the dog. I’m amazed that Osvaldo only made one access hole and that was hidden in the bottom rear of a lower cabinet. Excellent leak diagnosis and repair. Update. Osvaldo returned to check his work once kitchen demo by ServPro was complete. His work was good I asked him to check old kitchen faucet lines. He said 1-2 were corroding from inside out. I authorized to update both inlet lines and new one faucets. Excellent work. I’ll try to add short video."

"Great service by Edgar Gonzalez! Very professional and patient. Explained well and did his job and fixed my propane water heater!! Excellent job!"

"Edgar Gonzalez did an amazing job on replacing our water heater. He was polite, efficient and very forthcoming on the procedures, costs and every aspect of the service. Cannot say enough positive comments about the whole experience. Very satisfied."

"Edgar Hernandez was my technician today. He was thorough, professional, and very knowledgeable with all questions I had on my water heater issue. Mr. Hernandez went step by step with diagnosing my water heater. He communicated with me as he worked to narrow down the issue. After a few minutes of examination he concluded what the water heater issue was and addressed correctly. The work he completed was clean and meticulously performed. He communicated with my water heater’s manufacturer’s warranty department and coordinated an even exchange at the local Home Depot since it was still under the manufacturers’ warranty coverage. Mr. Hernandez made the work look easy. I learned a lot about my water heater and potential fail points. I definitely enjoyed being taken care of by All Valley Plumbing & Air Conditioning Company. Please give Mr. Edgar Hernandez the recognition he deserves. Job well done! Best wishes and many blessings to your Team. From: Mr. Satisfied Customer from South Pharr, Texas"

"Randy and Roel were fantastic. They were responsive, communicated with me throughout the process and cleaned up after. They replaced my water heater and did an amazing job!"