Dr. Ed J Borrego M.D. P.A. 5736 North Mesa Street, El Paso, TX 79912
About the Business
Dr. Ed J Borrego M.D. P.A. is a reputable medical institution located at 5736 North Mesa Street in El Paso, Texas. As a trusted healthcare provider, Dr. Borrego and his team offer a wide range of medical services to patients in the area. With a focus on providing personalized and compassionate care, they strive to improve the overall health and well-being of their patients. Whether you are in need of a routine check-up or have a specific medical concern, Dr. Ed J Borrego M.D. P.A. is dedicated to providing high-quality medical care in a welcoming and professional environment.
Reviews
"Amazing doctor who truly listens and cares. Grace is wonderful as well and always goes above and beyond to help! Highly recommend."
"Dr. Borrego has been such a great help with my boyfriend for the past couple of years. I wish I could give 5 stars but the receptionist, GRACE (yes, she still works there) is genuinely what is holding his practice from being great as other reviews have mentioned. When my boyfriend calls she has always been nothing but rude & condescending. Her tone & chose of words are extremely shocking, as she is not sensitive to the needs of any of the patients. In my personal opinion, she doesn’t have any training whatsoever when speaking/dealing with clients of his specialty (I’ve worked in multiple clinical settings such as his). Dr. Borrego IS a great doctor, though it’s entirely unfortunate she is being kept there & making patients feel inadequate when they are calling BECAUSE they feel inadequate & looking for assistance."
"AWESOME Doctor who truly cares! And his staff is beyond wonderful! They both take the time to ensure that you are fully care for. Just look on the internet, if you need supporting proof that he is the best doctor in El Paso."
"I truly believe Dr Borrego is a wonderful doctor and my significant other has been going with him for over 5 years. The unfortunate thing is his staff. Grace has not been helpful when it comes to her lack of communicating with the pharmacy to get his medication out on time. She is very much aware of what he needs and when he needs it. I am very upset especially with the fact that NOW he has to spend his whole weekend without it, after the fact she is aware of his condition and how BADLY he really needs his medication. This is truly unfair and unprofessional for his business. Do not get me wrong the doctor is fantastic and has helped my fiancé dramatically with his condition, but Grace is causing him to suffer when he shouldn't! He pays so much money and spent so much time to finally get himself to a normal state!! I'm in tears watching him have to go through this pain! Its aggravating frustrating and extremely stressful! Something must be done before someone else suffers as much as we have because of her carelessness or lack of responsibility. This is unnecessary torture!"
"Dr. Borrego is very professional and helpful. He was able to assist me with my mental health concerns and listened to any of my questions or problems that came from the medication that I was prescribed. The only reason I am rating his practice so low is because it is very hard to reach his office. I have been trying to contact them since July to reschedule an appointment, but I haven't yet spoken with a real person. I have called mornings and afternoons on different days of the week with no result. I seriously would love to stay as his client, because he has been very helpful and understanding, but I am afraid I will have to switch to another one since my medications are running low and I haven't yet been able to address concerns I have had."
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