Project Vida - Northeast Health Center

"Extremely long wait just to get seen even when you made an appointment expect to get seen 2 hours after the appointed time. Highly don't recommend scheduling an appointment anywhere near 12-2pm they all take a 1 hour lunch break at 1 so the place pretty much closes. They have a consistent problem with their computers going down so they can even confirm you made an appointment. You are better off going to another clinic that respects appointments times and your personal time . Unless you like waiting 2-3 hours to get seen"

"Absolutley ridiculous! I've waited over 5 months to get an appointment. I have tried calling, I've gone in person for emergency walk-ins 6 different times to fix my cracked tooth. Mind you I have to miss work in order to get there and be in line first at 6:30 am. Staff said come tomorrow we will have 2 Dentist available to do work show up first in line I wait over 40 minutes, for the place to open and then I wait inside patiently for 30 minutes , to be spoken to rudely and condescending. They told me my project vida card was wrong and incorrect. That's what they issued me at the main building. Very rude lady working the window needs to be fired."

"I give a 5 Star rating to the doctors and the dental assistant staff in the back. They are very friendly, kind, and attentive. I’ve always been treated excellent and very happy with the dental work. The staff at the reception desk not so great service. Lacking basic customer skills. Overall, the clinic is very clean and they still follow COVID-19 protocols. They seem to stay booked months in advance so prepare to wait to get an appointment and/or get rescheduled. It’s definitely worth the wait for the price and the excellent dental work."

"I use to love this place before they got almost a whole new staff. The receptionists are rude, Carla is nice that's the only person I would say is nice. Soluidad is a sweetheart, but I hear staff members talking and laughing about patients and they take forever to see the patients for their scheduled appointment. I didn't have a car for about a month due to a car accident, so I had family drive me to my scheduled appointment. They told me my appointment was cancelled even though I was never given a voicemail or call telling me that. Then the nurse that was supposed to see me Chelsea didn't even see me because I was still scheduled even though they told me I wasn't. I took off of work because I needed to plan my whole day according to this appointment, since I had no car and was getting a ride. Then they tell me the nurse won't see me because the ER said I haven't signed my ER papers, but I did the very next day after my ER visit. They told me they would give me a confirmation number at project vida and never gave it to me and I stayed at the doctor's for 2 hours for the nurse to not see me since she was with a patient even though she was scheduled to see me at my scheduled appointment and then I was told I would get my referral papers and never received them. At this clinic they say they're going to do something and never do it or take forever to do so. They wasted my time, my family's time and wasted my day , I lost money that day and they didn't even say sorry or see me. I thought I liked this place, not anymore."