Legacy at Fox Valley Apartments

"Angelia Ontiveros is a great employee, She pays attention to every details every time I go to the office for any maintenance issue or others and she makes sure I get a solution ASAP. more over, she wears that welcoming smile 24/7. She has been so helpful. I so much like her consumers service . Thanks so much Angelia keep it up."

"This community is wonderful! As a mother of two young children, there were so many things that had to go into finding the perfect home, like safety features in both the home & surrounding community, and suitable amenities for all of us..I looked at SO many places across Aurora, and Legacy is by FAR the absolute best! Not only are the homes beautiful and spacious, but the community staff are wonderful people. When I first came here, Argelia Ontiveros helped me through the application process, and I can honestly say there was never a time in that process that I didn't know exactly what was going on with my application. As any renter knows, the application process can be so stressful when trying to find a new home. Argelia made this process stress-free, and always so positive. The community is beautiful, and has a great clubhouse, complete with a gym, pool tables, a business area, an outdoor pool, with grills & a fire pit..they're even landscaped beautifully. You can't go wrong at Legacy!"

"Awesome experience. Very helping supporting staff. Clean amenities. Leasing office staff is very helpful. Thanks to Argelia for her guidance and support. She helped us from day 1, leasing formality, house and all the events. Maintenance staff is also very helping. Specially Frank he is very supportive. Thank you"

"I would like to save you the time and energy from renting at this place! Property management sucks! Way over priced and they have FEES for everything. They raise your rent on average $250. 1st floor apartments are always flooding. They paint over the mold. The HEAT never works don’t believe me just pay attention to how many calls they get for heat not working. I always had to sleep with a space heart how cold it got. They blame it on being an old building. What they need to do is replace the windows and slidings doors all the cold Seeps in."

"Discriminate; if you don’t wanna read full review just check other reviews and name of reviewers. it says discrimination loud and clear. Worst service i ever got in my life and my first ever experience with discrimination. I am an immigrant and was looking for a decent 2bd apartment. I was so excited and looked proactively(2 months before), I saw model house and they apartment was still occupied by other tenant. These people ask my so many documents, more than i have ever submitted to anyone, after i submit i paid for application fees, admin fees and sign lease. Went there multiple time to check apartment i was getting but they kept showed us other apartment. Finally they showed original apartment and said they still need some cleaning to do and we will get clean and fixed apartment. The day we moved apartment was entirely trashed. Carpet was stained. Doors missing, Other people's hair everywhere, Spit of other people in sink. Cabinet all stained and broken. Muddy door. Went back and they said there has been a mistake, we will clean. luckily i had my old apartment still for another month. So i said that fine just clean it and i will move next week. I gave them time to fix. Next week i went , again same thing, window was falling, sockets were broken. only they paint cabinet and color came off. Carpet still with stain, sink still i could see other people's spit. I went and ask them they replied "take it or cancel". Their entire attitude change. They did not offer any other apartment. it felt like "that's best they can offer me". I had no other option but cancel. cannot live on trashed apartment after paying 2250$. Next day when i went to grab my check staff gang up on me i stayed quite but they use lots of sarcasm and blame me that they did all work and i did not take the apartment. I did not respond and just ask may be i could talk to manager. they did not let me. I hand them note of list of effort i spend and said i am sad too that this did not work out. was leaving when they created a dramatic scene and said take you check and get out. Threaten to call police. abuse us and said you will not get application fees and get admin fee after 3 weeks, After almost 3 months finally got check of admin fees. they were screaming and shouting a lot, bringing their personal life. it was unacceptable and shocking. Forget about living there, If you are not from certain race or you ate immigrant these people will talk to you like you deserve only trashed apartment and you should take it and be happy with it. instead provide healthy customer service for their mistakes they threaten you. There was so much money, time and effort i have loose not to mention how much mental harassment i have been through those months. Been nice and patience just to get threaten and screamed at. Discrimination was worst experience of any person's life. this was my first ever experience and i hope nobody go through what i went through with legacy staff."