Associated Urological Specialists - Chicago Ridge 10400 Southwest Highway, Chicago Ridge, IL 60415

"They charge you 50$ to cancel appointment, wife stuck in Florida cancelled flight, been trying to cancel appointment for 5 days nobody picks up phone and all voicemails boxes are full.Worse office staff ever"

"Yesterday, was our first visit to this location. Ms. Jessica and others who helped to secure the MRI results from the hospital were true blessings since my Father would not have been able to undergo yesterday’s procedure without this information. Ms. Cassidy (front desk associate) was pleasant, respectful and accommodating. We arrived early and did not have a long wait thereafter. I did not personally interact with Dr. Patel, but my Father was pleased, so that was reassuring to me. Also, my Father’s procedure went well, and Ms. Emily was kind, patient and caring when explaining post procedure follow-ups. In addition, Ms. Emily assisted my Father to the car by wheelchair to ensure that she could continue assessing him post-procedure including assisting him with transferring from the wheelchair to the passenger seat in the car. The genuine care and concern for him post procedure meant more than words can express. Overall, the office is busy and the space seems to be maximized to full capacity, yet clients and family members frequenting the office, and the office staff were all welcoming and engaging. Thank you all. Keep it up. Many thanks, the Riley and Myles families."

"Staff at the desk is incredibly rude, impatient and no actual help when it comes to billing. ALWAYS paid in full before my appointments and have insurance only to get hounded with bills months later with an unpaid balance. No explanation for what these balances are if the office went over everything with my insurance before hand and I paid my portion in full before the operation. It was the only way to confirm a appointment here. Not to mention I didn’t get an actual result on my testing. Avoid this place if you can, even if you’re in network with them. Would give no stars if possible."

"The workers at this office are very rude. And they don’t work together to get correct information to one another. They do not try help you out either. I would give them no star if it let me."

"My experience with doctor Berger has been fantastic I will highly recommend they are very professional and straight to the point the staff is excellent they're kind considerate and if you have a problem they get back to you as soon as they possibly can I highly recommend their services and they are also connected to Mayo Clinic"