Midwest Express Clinic

"Wish I could leave a negative star review. The most ridiculous place! They charged my money and provided absolutely no services for me. I had to call them again and again. After admitting that they never sent my specimen to the lab they asked me to come and leave it again. And guess what happened? The same thing happened, I never received my test results! Very incompetent, irresponsible workers who don’t know how to get their job done. Fraudulent place. They want only your money and don’t plan to provide any services for you."

"Big shout out to the receptionist and the nurse for doing their job in an efficient way. That's more than what I can say about the main doctor. I'm day two into a fever w/ cough, stuffed nose, high temp, and the chills. She checked my lungs and said "they're good" but at this point I'm wheezing and sound like a 75-year-old smoker who has been smoking pall malls for the last 60 years. This "so called" doctor starts talking about prescribing blood pressure medication without even having a chart but was also ignoring the kind of respiratory infection I obviously have- not only did they charge me money for sitting in that sweaty office on a 70° day but they sent me home with an allergy script. This establishment has lost all credibility and has made it clear that you cannot expect any real treatment from a strip mall doctor's office."

"The staff were not responsive to the level of pain and mobility restrictions I presented with. I came in with a suspected fractured ankle, which was confirmed with X-ray. I was not given crutches or a wheel chair to move from room to room and was told I had to hop from one end of the clinic to the other to get the X-rays. The radiography technician was very rough with my injury and then, while I was crying, made me hop back to the exam room. The doctor was only marginally helpful in that she confirmed I needed to see a specialist. She was too scared to provide any supportive equipment, so I left the clinic with less protection than I came in with. I was given nothing for pain. I asked for copies of the X-rays and was given a CD, which could not be read at the ER I went to immediately afterward. This visit was a waste of time and money and I would not recommend Midwest Express unless you just need the most basic care, like a COVID or influenza test."

"The doctors here are nice and incredible sincere. They make sure I feel taken care of. They’re really busy for this reason I’m sure. Their front desk could be more organized and diligent on checking people in so that people aren’t being skipped after checking in on their tablet as they specified to. But this doesn’t deter from how great the doctors are"