RUSH Oak Brook

"I went here for the contrast. MRI. They didn’t do kidney function test which is a standard practice. It’s been 48 hours since my test was performed and I am still waiting for my results. Avoid going here and go where there is experienced and professional medical staff."

"Labs and radiology were super quick to get into! They even called me to let me know an earlier appointment was available, which was nice. Also, the doctor and staff I’ve seen here so far have all been very kind, efficient, and professional."

"Pros: Was able to get in for a gastroenterology consultation within a week, as opposed to a month or longer at other practices. Cons: The doctor provided zero additional information beyond what tests they ordered. Nothing on how to manage symptoms in the meantime. Once my results came back positive for a treatable foodborne illness rather than a chronic condition that required more testing, they completely disappeared. I had to call multiple times to say I got my test results and needed an antibiotic since they were unresponsive through the MyChart portal. I ultimately got a telehealth visit scheduled a few days later but decided to pay for an urgent care visit elsewhere to get the prescription in faster. It's been a few weeks and I have yet to receive any sort of follow up to check in if the medication worked or if I need additional care. Thankfully I'm better now but have zero intentions of returning should another issue arise."

"Rush can be trusted? Such a small surgery and turns out worse than before? You must be kidding me Response from doctor: I would like to have you try using 2 products you can get from Amazon There is nothing that could have been done to prevent this, this is just how some people heal, and there is nothing that we would have used that would have kept it from being a problem; plain Vaseline was the appropriate treatment after removal."

"Here are the reasons why everything went wrong at this location: 1. I called the office before driving an hour that my mother will need transport assistance to the appointment. I was told we will get the assistance we need. 2. We get to the appointment, I tell them what I need, and they can’t see my mother because she cannot help herself out of the car to the appointment. There is no transport or assist available at the location at all. 3. When a health system, clinic can not help you get to the needed care for your health needs. What’s next? Readmission? Ambulance cost? This is a lens to the disparities this country face in healthcare today. The gravity and impact is real. This is unacceptable!!! Do better Rush!"