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Mutual Trust Life Solutions
1200 Jorie Boulevard, Oak Brook, Illinois, United States
About the Mutual Trust Life Solutions
Mutual Trust Life Solutions is an insurance agency located at 1200 Jorie Boulevard in Oak Brook, Illinois, United States. We specialize in providing personalized life insurance solutions to help protect you and your loved ones financially. Our team of experienced agents is dedicated to building mutual trust with our clients, ensuring that they have the coverage they need to secure their future. Whether you are looking for term life insurance, whole life insurance, or other insurance products, Mutual Trust Life Solutions is here to help you find the perfect solution for your needs. Contact us today to learn more about how we can help you plan for tomorrow.
1200 Jorie Blvd #100, Oak Brook, IL 60523, United States
Opening hours of Mutual Trust Life Solutions
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Mutual Trust Life Solutions
"They are still "ol skool" in that they want you to send a check or use a checking account routing number to make a payment online. I was not able to use my debit card or credit card either online nor on the phone with either an automated system. Pretty sad."
"This company does not post on its website any email address so one has to phone a representative which has also been extremely difficult. As my father has died in Greece the complications continue to grow as the time that the office in Chicago everything closes in Athens. The wait time on the phone was over an hour at 9:05 Chicago time. Their secure website also did not work. It has been very frustrating, disappointing and extremely unprofessional. Especially since my father had policies with MetLife. These went smoothly and everything was straight forward. I do not recommend Mutual Trust especially when your father has just passed."
"I had a disappointing experience with Mutual Trust Life Insurance. After holding the policy for some 8 years, I no longer needed it and wanted to surrender it. Fortunately, I wanted to use the funds for a real estate down payment and not due to a death on the policy. It was very inconvenient surrendering the policy and ultimately getting these funds. I hate to think if the policy was activated due to death and how unappealing it would have been to deal with the comedy of errors this company made if it were my beneficiary needing the funds in the event of my death. When I surrendered the policy, I needed to request the email because it was not apparent on the website. The representative gave me the email. I confirmed it again verbally and it was confirmed. I found out a week later that the email was indeed wrong that I had been given and I had to resubmit.....one week gone. I submitted with a direct deposit request. After some 13 days and no funds, I asked the representative to pull my policy to find out what the delay was. They had mistakenly missed a number on my account so the funds had not deposited. I'm glad I asked them to check it. Complicating these matters was the slow response time by the company from emails and voicemails left for someone to assist me in all this. Lastly, they cancelled online access to my account and policy information because I had surrendered the policy....but they did this before I even received the funds!!!! I got a letter on March 5, dated February 24 that I should visit their website to manage my policy online....but my access by March 5 had long been deactivated. Needless to say, I wouldn't recommend Mutual Trust Life Insurance to anyone and it's unfortunate for someone really needing funds due to a death to have to deal with this kind of incompetence during a period of grieving."
"Mutual Trust Life is an amazing company that puts their policy owners first. They've handled my policies and my family's polices with great care over the years. After many months of researching top life insurance companies, Mutual Trust came up as one of the strongest, safest and most conservative money management companies I've seen. We are super happy with them."
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