Center for Podiatric Medicine

"Not sure why my daughter 's visit was not covered? She has surgery with a different doctor under this same medical group earlier in the year and my insurance covers it. It was in-network. Yet this very simple procedure was not? The doctor on this visit is not associated with my insurance provider Cigna. Cigna explained on the E.O.B. out of network? I'm so confused, if you look it up Cigna states they are affiliated. I've never heard of anything like this. They should not be allowed under in-network for Cigna! The doctors are credentialed individually thru Cigna. Dr Garbula was the doctor covering for the surgeon who worked on my daughter previously. My daughter was seen in the Lombard office as an emergency. But so what. She could of been seen by doctors who were in-network elsewhere. So I guess it's the patient's responsibility to interview each doctor to ensure he or she is affiliated with their insurance provider and in-network? There are a ton of other doctors of which we could of sought care at versus going to this out of network doctor. Earlier remember my daughters surgery was covered. These doctors reside under the same provider group yet they accept different insurance? So damn confusing. Shame on me! I would of left a negative star if it let me. So furious ."

"I had a very misleading experience here. I set an appointment with Dr. Jones about three weeks out. He came recommended to me by a trusted friend. The office called to confirm the appointment several times. The day before the appointment, they called to tell me Dr. Jones wouldn't be in the office and I would be seeing another doctor. I told them that I understood he wouldn't be in (things happen), but I'd rather reschedule to see Dr. Jones at a later date. They then informed me that Dr. Jones wouldn't be seeing any more patients at this location. If that were the case, I would have expected them to tell me that at the time of booking, not the day before. Instead, what it seems they are doing, are taking appointments for Dr. Jones and then calling patients the day before to inform them that another doctor would be seeing them. I think this is misleading and an unfair business practice. It might even be illegal. Fair warning."

"Dr. Jones is very knowledgeable and did a great job of helping me understand why I was having pain. Then, provided various options for treatment that avoided expensive options. Highly recommend!"

"I am very happy with Dr. Jone's care. He is caring and listens to me. His office runs efficiently. I never have to wait. His office staff, Jennifer, is so nice. She keeps the office very clean. I would recommend Dr. Jones to anyone with a foot or ankle problem."

"Dr. Lacey did an excellent job taking care of my 94 year old mother's infected toe. She was very pleased with the service he provided. We highly recommend him."