NewMed Immediate Care 1669 West Algonquin Road, Rolling Meadows, IL 60008

"The provider gave me another patient's COVID-19 positive results. Instead of owning up to her mistake, she printed me a covid positive result. I bought a COVID rapid test kit (the same one they use) it came back negative twice. Their policy for charging you again to get your results is ridiculous. The manager "Laura Ashby" was very rude once I asked her why I was getting charged a 2nd time to receive my results when I paid the first time already. Terrible place. They also charge more in this location compared to their other 3 locations because of the area. Ridiculous."

"Did not have appointment but, I was taken care immediately. Wait time was not bad. The staff was very cordial & friendly. I would definitely recommend this place."

"I received wonderful service at New Med Immediate Care. I made an appointment online and was called in right at my appointment time. The nurse and doctor were great. I was checked out thoroughly, received a diagnosis, and my prescription was sent immediately to my pharmacy. I could not have been happier with the care I received and will definitely return if the need arises. If you need to see a doctor, you will not be disappointed if you go to New Med Immediate Care!"

"Facility was clean. Reception/registration team were friendly. Online scheduling system was user-friendly. Physician was very engaging, upbeat and quick. She had good bedside manners. I will return and would recommend."

"I went in after a fall and needing stitches. The staff at the front desk were friendly and helpful- the nurse who came in was reassuring and the PA who took care of my stitches was professional and also reassuring. There was good education. It was a way better experience than I was looking forward to. My only suggestion is that it would be helpful if the staff would wear name tags with their position. They all introduced themselves but I didn’t see tags. Than you for good service"