Streamwood Hospital / Streamwood RT

"This review is a wake up call for everyone. What my experience was working in this facility for 3 plus months: Some of the staffs are so rude, badly selfish and bias, very disrespectful, hateful, and exteremly unprofessional, and they do not care about patients they always talk about how much they do not care about the company and the management is also the worst of the worst I have ever experienced. They cut off my pay check hours every time when we get paid and I made calls to the payrol try to get paid for my actual hours but no solution. And I had accumulated 42 hours of PTO by the time I left but they only paid me for 12hours of PTO after I contacted them so many times to pay me my PTO. This is the way the facility save its money. I felt so bad about how the patients get treated in this place. They do not receive the appropriate care and treatment that they should. Soooo many dam things and trashes that the company is filled with. Shake it off! In the next couple of days, I will put out 10 pages of detail review comments on this website. They should not even deserve 1 STAR. And I will also remind their former staffs to put the reviews as well. If necessary i will alert the IDPH to oversee them very closely."

"This place is by far the worst place ever!! I feel horrible for having my son there. The staff treat the kids like they're in prison. My son got covid the minute he got there. I would love nothing more than to sue the hell out of this place for malpractice. Not to mention staff be using their vapes in kids rooms, the fights are outrageous and my son's chain necklace was stolen by staff. Absolutely horrible!! Don't send your child here by all means!!"

"This place deserves -10 stars. My son was in patient and he was physically attacked on the first day by another patient. He said there were fights every day. My son had a severe reaction to a new medication they gave him his body was shaking out of control and his eyes rolled back into his head. I didn't hear from him that morning which I thought was strange, so I called in the evening to talk with him. After a long wait a nurse got on the phone and told me about his reaction to the medication and that she was supposed to call me earlier when it happened, but she got busy. She told me they had to give him 6 Benadryl's and he would be unconscious until the next day. Think about it - Would you put your child in a facility where when he has a severe negative reaction to medication, and the nurse who was supposed to call the family and notify you when it happened got too busy and you didn't find out until later in the evening - and only AFTER you called asking about your child, when the negative reaction to the medicine happened early in the morning? We only got to see him once the entire time he was there as an inpatient. When they transferred him to the PHP program, again it was a nightmare. It was more like an over crowded daycare for kids, that is poorly managed. My son was in their PHP for about 3 weeks and only saw his therapist ONCE! There was no family therapy there, no meeting to plan his discharge future mental health care. They were supposed to set up appointments with the doctors once a month so he could continue medication. They never scheduled a follow-up appointment with the doctor, so he did not continue to prescribe medication. He didn't get the help he needed at this facility. I made several phone calls requesting to speak to his doctor, the nurses, therapist and they did not respond until I left several angry messages to the management staff. If you care about your child's mental health PLEASE DO NOT PUT YOUR CHILD IN THIS FACILITY! My son did not get the help he needed here and the staff was understaffed and inadequate at performing their jobs."

"My overall experience was okay. I definitely benefited from going. The people who helped me the most were the majority of the staff. The nurses were so nice. Ms Angelica, Justin, Terri, and Susan are are great people. Vince, Liam, Brayan, Tyrus were excellent at their jobs. And the people who were good but could improve were Ryan, Ms. Ty, and I believe ms K. Take this how you will but give the people who deserve it a raise."

"I stayed here for 13 days, (In the West wing for female adolescents) there were multiple fights, staff would take their anger out on clients particularly "Mrs. Precious" She was always yelling at the younger kids and refusing to get necessities for us. In my case it was a blanket but I heard her refusing many things to others such as towels, toothbrush, water, etc.. One staff that did an amazing job was Ryan. He was caring with everyone no matter their age and fair most of all he was fair to kids and helped brighten their days. Nurse Emma as well was very sweet and helped me with any of my needs during my stay. Despite those two helpful staff I wouldn't recommend sending your kids here. I didn't have a good experience overall."