Cleveland Veterinary Clinic 400 North McLean Boulevard, South Elgin, IL 60177

"My 1 year 7 month golden doodle got really lethargic and stopped eating... took him in to Cleveland vets where we discovered 3 boils on him. They said nothing to worry about. In 2 days the boils were multiplying and rupturing. We did a full blood test. They gave him antibiotics and said it is not a cause of concern as all his blood tests came back normal, only his WBC was slightly high. We had 3 visits just for the boils. Following week he developed an eye issue.... instead of trying to connect the dots they misdiagnosed conjunctivitis and prescribed him a steroid ointment and said the boil that were now over 20 are no cause of concern as they are clogged sebaceous cysts. They also said the boils, his lethargy and his eyes were not connected even thou I asked could they be connected. He had 3 seizures yesterday and we take him to the ER to find out he is suspected to have Blastomycosis which has gone to his skin, eyes, lungs and brain. He may lose his eyes. If Cleveland were more attentive and would listen maybe we would have caught the issue way earlier instead of in week 3. I would not recommend them to anyone! Please do not take your pets here - they are negligent and will not listen to your concerns,"

"do NOT come to this clinic if you care about your pet. my 1 year old puppy had to be put down because the vets at Cleveland Veterinary Clinic are completely incompetent. when we started noticing Milo, our golden doodle, was sick we came into CVC and they started out by saying that the bump on him was a DOG BITE and ACNE and was nothing to worry about, even when we repeatedly told them he had not been by other dogs. at this point there were 2 bumps on him, one of which was bleeding which the vet said was a “puncture wound from a dog.” turns out they actually cut him while they were shaving him (again completely incompetent) which is why only one bump was bleeding and the rest wasn’t. when the bumps kept multiplying, we brought him back and they prescribed him pain meds, antibiotics, and gave us the a recommendation for a DERMATOLOGIST and assured us that it was just a skin disease. we then had to come back in because Milo’s eyes wouldn’t open, and they told us it was conjunctivitis and gave us steroids for his eyes. he was on these meds for weeks when everything CVC told us was wrongfully diagnosed. any EDUCATED vet would’ve connected the dots and diagnosed Milo with the disease that he had which was blasto. even with no veterinary knowledge, we asked them if Milo’s eyes not opening and the bumps were connected and they repeatedly told us no. because of their negligence the disease kept growing in Milo till he started having seizures. we brought him to VCA aurora animal hospital and they told us it was blasto right away. we couldn’t even start him on the blasto anti-fungal meds, till the meds that CVC had given us wore off. by this time it was too late. it had got to his brain and even though he knew we were there, he wasn’t able to move his body. he tried so hard to get up and interact with us but he was brain dead and we had to let him go. Milo wasn’t even 2 years old. if CVC would’ve caught it when we brought him in, Milo would’ve been alive and the disease wouldn’t have reached his brain. blasto is very common in the midwest and veterinarians who literally work in the midwest and have so much experience should at least have KNOWLEDGE of this disease. it’s mind boggling that we brought him in 3 separate times and these idiots couldn’t catch what any other vet would’ve been able to catch. we have recently found out that someone who had a puppy who had blasto was immediately diagnosed at South Town Animal Hospital and was saved. nothing can bring milo back but these veterinarians should not be in practice and if you care about your pet, you will take them to another clinic."

"They were very accommodating in scheduling an annual exam for our dog. The stuff was very friendsly and the veterinarian that saw our dog was extremely professional and answered any question we had, My wife and I are extremely glad we were referred to this clinic by a neighbor."

"I highly recommend CVC! The whole staff (receptionists, technicians, kennel staff and doctors) is great. My 17 months old corgi Loki saw Dr. Robbins for his annual vaccine visit. He's only been to the vet a few times. He gets nervous but the technicians and doctor are very good with him, especially since he wasn't an easy nail trim. We were in and out of the clinic within an hour. In the human world I usually have to wait at least 30 minutes past my appointment time before I get to see my primary doctor when I go for my appointments. Even if it took longer it would have been worth the wait to see Dr. Robbins. She's great!"

"The last time I took my cat to get a grooming here which was probably a year ago he came back to me with limping on his right rear leg. Never seen anything like this before. Then I come back yesterday for another grooming and I notice he has bald patches on the back left side of his neck. What the hell is going on at this place? Nothing even remotely like this happens to my other cat who also comes here for grooming and routine check ups every year. This is unacceptable to mistreat customers beloved animals like this. The first photo I have is literally an hour before I left to drop him off (noticed nothing off, I just like taking photos of my cat) and the 2nd is seconds after it was pointing out to me a couple hours after our visit."