Clarkson Eyecare

"I highly recommend this location and Doctor. Doctor is very thorough and gives you her time and the staff are friendly and helpful."

"I love this location. I used to go to the Swansea office but luckily they were booked up one year and I had to schedule here. Best thing ever. The staff from walking in, to leaving are amazing. They never push sales to the point of not listening to what you are wanting. They listen and the suggestions they make keeping everything on your list in mind (price, style, lifestyle, etc) makes it a breeze. I also want to comment on Dr. Johnson. We love him. The kids actually enjoy going to get eyes checked with him because he comes in cracking jokes and putting them at ease immediately. I also have an eye issue that was found on a scan at the Swansea location and I was so terrified I would be blind within a year (how the news felt when I received it). I brought it up to Dr. Johnson at my first appt and he instantly calmed my anxiety. He thoroughly explained what it was, let me know it could progress but explained the signs to me & every year he goes “it’s still there but hasn’t progressed!” I overheard he was retiring and I am so sad. Excited for him, but now I’m nervous I may have to shop around for a different location because he was awesome."

"The low rating for this review is entirely related to Dr. Mark Johnson and not for anyone else at this location. Everyone else who works there was lovely and very helpful. The first thing Dr. Johnson said to me when he walked into the exam room was "What the hell?", which lead me to believe there was something wrong with my eyes in the pictures that were taken beforehand, so I asked if something was wrong with my eyes. He said no, and that he said "what the hell" because he saw that I was wearing a mask. He proceeded to say I had "drank the koolaid" and continued to rant about other patients who had come in wearing masks. I did not engage with this display of unprofessionalism, and said "I'm just here for an eye exam." Once the eye exam began, he seemed to rush through it, and even said he was rushing through it because I was wearing a mask and it would fog up the lenses (it never did because my mask was properly sealed around my nose). I told him he did not need to rush, and that there was no fog. That did not seem to slow him down. All the options presented to me for my right eye seemed blurry, so I did not speak up to mention that any specific option was better than another, since they were all blurry to me. When I did find an option that was more clear, I said so, and it was met with a condescending "finally she speaks." We found a lense for my left eye that was more clear, but we did not find one for my right eye, and he concluded that my right eye script had not changed. I told him I was skeptical, as all the options for my right eye seemed blurry, and that I had been having blurry vision generally. He threw up a line of letters and asked if I could read them. I said yes, and he responded "then your vision is better than everyone else that comes in here." Since that seemed like an exaggeration, I asked if he was joking. He said he was not. I said again that I was skeptical that I am the only patient ever able to read that line of text with glasses. He said something along the lines of "well then you try working here" and then left. It's certainly the most unprofessional experience I've ever had with an optometrist. I'm grateful to the staff at the front desk who have set me up an appointment at another location to have my prescription reviewed"

"This was my first visit as a new patient and definitely will NOT be my last! From setting up my appointment, being greeted by a wonderful and professional staff to meeting Dr. Johnson was an experience to cherish! Dr. Johnson made me feel comfortable and at ease throughout my entire examination. Dr. Johnson only recommends what you need and NO unnecessary things to add on unnecessary cost! Love this location, staff and Dr."

"Great experiment at this Clarkson Eyecare. The wait was less then 5 minutes when Laura took me back and started my exam explaining everything. Dr. Johnson made me very comfortable and gave me a good exam with good results. Macy was also very helpful with helping me pick out stylish glasses. Thank you all! I will see you next year."