Planned Parenthood - Reproductive Health Services of PPSLR

"I have a family member currently without insurance and unable to get their prescribed birth control. Traditional Dr offices were not accommodating or friendly with the lack of insurance. We called Planned Parenthood and explained the situation. They advised that some of their locations currently had a grant where birth control could be obtained at no charge and they gave us the locations. This location is one of them. We set an appointment and family member asked me to go with them. The appointment went great from the time we arrived. There is a full security check here so be prepared for that. It was pretty easy. Once we entered their office an employee assisted us right away. They took patient through all the paperwork and the process. I sat in for a portion of the appointment with the medical professionals and was highly impressed. One of the first things they asked was if the person wanted me in the room - I love this for the patient! The person did want me there, so I stayed. They went through medical history, reason for visit and options. Everyone was thorough with options and effects. Family member was able to obtain birth control on that same day and felt so much relief. At their regular Dr office they had been going to they were told the appt alone could be $250+ and that the birth control could be $1000 or more... If you are hesitant, I would encourage you to visit this location. Every person we encountered was friendly, informative and patient. We felt very comfortable."

"I was at one of the lowest points in my life when I came here. A decision to end a life was not easy. I was addicted to heroin. I got knocked up by a john that I had sex with for 20 dollars for a fix. I was chronically homeless at 22 years old and severely physically addicted to opiates. I was not bringing a little baby into that life in North St.Louis off Salisbury. So I panhandled the money for the abortion on the McKinley bridge for 8 hours a day, refusing to sell my body at that point, ashamed and lost. I was a couple days off from being too far in term to abort. I felt my baby. I will be forever grateful for the staff here. They made me feel comfortable and never judged me. I am happily sober 9 years, but unfortunately from complications from mirena (nothing from this location or operation), I am not able to have children"

"My only negative experience was with the gentleman working at the entrance being quite rude. He should not be employed around those settings. All throughout the check in process he kept a scowl on his face. He didn’t even say “hi” before blurting out instructions. No thank yous, no niceties. No manners. The receptionist was super sweet."

"Went in to get some tests done for the first time, was told without insurance that it would be 78$ so i paid it. Then when it came time to get the results, they sent me another 364$ bill from quest diagnostics. I called this Planned Parenthood back to ask why and i was met with some a negative attitude on the other side of the phone. Whoever worked that day are some liars."

"Update: So I had my hysterectomy surgery yesterday and I couldn't be happier. All other doctors would not listen to me when I told them I was in serious pain and I knew the endometriosis came back and sure enough I was right it did come back but thanks to Planned Parenthood and Dr.Baum I will no longer be in pain., I want to note that this location is open Monday through Saturday and not just Wednesday, someone had changed there hours and there trying to get it fixed. The moment me and my mom arrived the receptionist was friendly, we only waited in the waiting room for 15-20min and I was taken back to a room and after 5min the surgeon came in to discuss with me getting a hysterectomy and everything went smoothly. The surgeon was friendly and had answers to all my questions. All in all it was a smooth, easy visit and I'm very happy I went here. Once I have my surgery I will be updating my review. I have been to this planned parenthood before and both other times I've been here they have been friendly and professional."