Mendoza Elsa S MD

"Do not recommend. I’ve been taking my child for 5 years only saw Mendoza in those years. Staff never answer phones. Long waiting hrs. All my concerns I’ve had for my child went ignored by all 5 drs they have. They rush you in for vitals and consultations to rush you out. They see how many patients they can take in for the money they get. You’re paying just for mendozas name on the paper and medicine. The last straw was when I went in for some papers I needed for my child’s school and I waited 3 hrs. I complained about the wait time and they couldn’t tell me when I was next. Finally called me in and said two patients were ahead of me. I left the room. Tried to get an excuse for my child and they tried to get me to stay and I kept declining. They took a while to refund me and each time they kept telling me to just wait that I would be seen. I declined again. I finally left and the dr called me and in a rude tone said that I was up next and could have waited. That soooo many kids and adults were sick with the flu and Covid. Okay? I just needed paper work to be signed off on. That now my papers were going to get cancelled. Switched pediatricians that same day. Never again. And I also had an appointment. They do not keep the appointments."

"Dr Mendoza is a good doctor have been coming for about 11 years, and through the years the staff and the wait time has gotten worst and worst. I honestly don’t recommend this doctor off at all."

"My children have grown up with Dr. Mendoza, she has been the only pediatrician they have known since birth until the age of 22. My youngest is still under her care and I appreciate the time and concern she takes to answer any questions regarding his health, she makes us feel as if we are old friends which is very comforting especially when my kids were not feeling their best. The practitioners, nurses and staff have always been good to us as well, the service provided by all has been great all these years. Thank you Dr. Mendoza you are appreciated!!"

"I really enjoy coming to Dr.Mendoza’s office. My children have been seeing her since 2003 my Oldest was 4 then now he is 23. He now lives up North with his family, but I am sure if he lived here his daughter would come here too. My daughter was 3 and now is 22 and my other 3 children still come here. We have left the Valley off and on but now are back to stay. We enjoy the staff and all the nurses and providers. They are so welcoming and caring. It feels so good going to a Dr where they know you and you don’t have to keep changing. They welcome you like family. They may be busy at times but they give their patients the care they need. Thank you Dr. Mendoza and all the staff. God Bless the care and work you do."

"Dr. Mendoza is a excellent caring Doctor, she’s straight forward and NO BS! However in regards to her office staff answering the phones and scheduling is far from professional. Very rude, I’ve had several bad experiences calling them, even this morning to get help with a doctors excuse for my son I Was spoke to very rudely and then was hung up on by one of their team members! Dr. Mendoza please “check” your staff, being well mannered never hurts anyone especially a business. We’ve been with you from the beginning delivery till present (almost 12 yrs) we wish to stay with you however this rudeness will not tolerated any longer! Regards, Kenneth Boswell"