Ashley Store

"Update: Kevin and Chris from the Kirkwood Store were awesome and were instrumental in getting the recliner replaced! Once they got involved it was only a matter of days before we had a working recliner! We thank them so much for their help! We bought 2 recliners at the end of January. One was defective on delivery. Phone calls to Customer Support were ridiculous. After two weeks of trying to resolve this we were told a technician would be out on the 22nd and the chair would be fixed or replaced. We were given an order for a part. The oart was never ordered.We waited the two weeks. The technician came out and took pictures and told us she would order the part. Then a technician would be scheduled to come out to fix the chair. What?!?!? Wait another month?!?!? Customer Support is a joke. Everything Ashley Furniture says is a lie. DO NOT SHOP HERE!"

"My sales rep Jay aka James was very patient and made sure that evey need wad met when it came financing my merchandise for what I came in for and got more bargain for my bucks when everything was finally done. I was very pleased with James. Thank you Ashley furniture store for having such a great sales rep like James"

"We purchased a mattress from Derek. He was knowledgeable, professional, very helpful and friendly. Derek fit us and our sleeping styles to an appropriate mattress, rather than selling us a mattress based on his commission and the mattress he needed to sell. Great service and products, but prices are high."

"This was my second encounter with Ashley Furniture. The experience allowed me to browse and make considerations without pressure. The sales person was always available for questions and other options that existed. Purchasing paperwork easy and precise. Peaceful and enjoyable experience."

"My sales person was Becky Morrissey. She was fantastic. She gave me choices, options, helped me search for exactly what I was looking for. Did not over pressure me for anything more than what I had requested…. She was very friendly, and I felt relaxed in the store while I search for my ideal chair. One request I have for her, is that you update her with a more up-to-date laptop. She had issues with it losing battery life, even with it being plugged!.thank you Becky!! 5 stars for her!"