Fred Loya Insurance
About the Business
Fred Loya Insurance, located at 9817 Dyer Street in El Paso, Texas, is a trusted insurance agency offering a variety of coverage options for auto insurance. With the convenience of choosing your down payment and monthly payments, you can get your policy issued the same day. Discounts may vary by state, but certain restrictions apply.
Most states require liability car insurance, which covers property damage and bodily injury expenses if you cause a car accident. Comprehensive coverage pays for repair and replacement costs in incidents other than collisions, such as theft or vandalism. Collision coverage pays for vehicle repairs in accidents with other vehicles or objects.
Medical payments coverage helps with medical expenses after an accident, while Personal Injury Protection covers medical care and lost wages. Rental Reimbursement provides a rental car after a covered accident, and Roadside Assistance covers towing and other services for non-accident car damage or breakdowns.
For 24-hour Roadside Assistance coverage, call 1-855-548-5626. Contact Fred Loya Insurance to connect with a local agent or find an office near you by entering your zip code. Choose Fred Loya Insurance for reliable coverage and peace of mind on the road.
Photos
Location & Phone number
9817 Dyer St, El Paso, TX 79924, United States
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Reviews
"They increase the premium every six months one time they did it twice within two months."
"The price for insurance is great, however, the customer service is below standards. Don't recommend unless you wanna get harassed about a payment. Clearly autopay is not an option. I have it setup and it never goes through, they just blame it on your bank. Will be taking my services elsewhere"
"TERRIBLE COMPANY! Absolutely horrific service. I’ve been trying to resolve a claim for my car being hit by one of their customers for over a month! You can never reach them by phone and when u do they always promise a call back by the end of the day and never do. How does an insurance company, or any company for that matter, function like that??? The claims agent assigned to me never answers or calls back. I call the main number they transfer me to claims. My claims agent is never there. My claim has no notes so no one else can work on it. They try to reach the team lead, they’re never there either. Try to reach the manager and guess what? They’re never available either! This is insane. Truly an embarrassment and shame in terms of customer service. Would give zero stars if I could, they’re not even worth the one."
"Very bad service,rude nasty try to pay my insurance with my debit card ,they refused to take it they claim I will pay double ,then they like to talk about you behind your back and laugh at you,and they make threats to cancel my insurance, they want to push you away from them like they don't want your business,or appreciate you as a customer! Stay away from this company not worth the aggravation you receive from them, no no respect for senior citizens at all or the disabled!...."
"Courtesy efficient service. Lots of updates by mail and good prices for premiums. So far it's been a very good experience."
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