Super 8 by Wyndham Morton Grove/Chicago

"I had to switch rooms 3 x on check in due to noise and the lock not working. I found a cockroach on my pillow in the middle of the night in the third room. I asked to cancel my second reserved night at this hotel the next morning. I was told that I’d have to speak to the manager to have this done. I left my information but have not been contacted. I have called 3x to resolve the issue and have been asked to call back each time. STAY AWAY. I’ve waited 3 days to post this to allow the hotel to rectify the issue, but all I’ve experienced is unprofessionalism and a lack of follow up."

"The front definitely has some taped up windows, and looks a little sketchy by first glance - I mean it’s definitely a “get what you pay for” situation. Our room had some kind of tissue stuffed where the peephole should be, but otherwise it was much nicer than we expected, just based on the front. The front desk woman unfortunately was pretty rude and hard to converse with when just asking simple questions like where to park or other entrances, not to mention trying to rush us when we were checking out - which is the main reason I took the time to write this review. After being rude when we both checked in and out, she then asked for a good review, which left a bad taste. I think the building itself is fine, but I wish the staff was a little friendlier."

"I was on a business trip and stayed in the hotel for 10 days. The room was very clean, and the people are very nice and approachable. I had a bad incident once arrived, and couldn’t speak enough of the support I received from Nancy - the receptionist. If I have any recommendation for them it would be to improve the breakfast and it will be great to have a microwave in the room."

"We had an absolutely amazing time at Super8. The rooms were spacious and spotless, with great décor and crisp bed sheets. The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble. The pillows were very soft . The place was very nice and will definitely go back."

"Don’t expect much from here…. I’ve been with Wyndham for a while as a points member. Won’t be back. We didn’t stay the night we left and went elsewhere…. The bed was a rock. The sheets were wrinkled along with the pillow cases. The walls in the bathroom to the right of the toilet were never cleaned. The toilet was loose and not even sitting straight on the flange. Can’t say much about the room as we didn’t stay. Worn carpet and dirty walls. The halls smelled like cigarettes horribly. Considering every door has a no smoking sign right on them!!!! I was not happy from the second we received our key cards. The card holder was stained and highly used…. One of the staff was standing by a dryer in the hall eating lunch…. No uniform sandals not presentable at all. Very odd smell in the lobby. I’m guessing it is Indian food? The exterior of the building is in more need of help than the interior. I can sleep almost anywhere… but here!!"