Heritage Motel & Apartment Suites

"Ok I love heritage motel it's been a personal safe haven in my life many times it has a beautiful courtyard. Yes a courtyard! Aaron is the owner wonderful dude and Vince (I'm assuming the manager) Great dude! The rooms are older and the beds are as well but it is an affordable safe for single women and kids. The rooms are spacious and your welcome to make it home when staying longer term. Great people great experience. Id totally stay a month again any time! Thanks gentleman!"

"Less than one star. By far the worst motel I have ever stayed at. (I am 71) It is so bad that many customers demand a refund. So they only take cash payments. It was like torture staying there Everything was broken. Even the TV. Totally filthy!! Tons of bugs of every kind! Hope you enjoy sleeping in bed with lots of bugs. Rooms are bad for your health too. Lots of insecticide everywhere. I checked out this morning. I feel so much better already. I would call this motel the motel from HELL! Not even compliant with most state laws. I can not begin to describe how disgusting this place is..Illinois is a strange state..Like living in the 3rd world in some places."

"I was in one of the recommend numbers the person who reviewed this hotel before me. The rooms AC was out. When I took a showers and walked to the bed my feet would be black. The place was in disrepair and seemed like a cash cow for some absent owner to me. No 24 hour service but the staff was nice and professional. I went in June and can sleep at 95 degree heat, very well myself. I will be trying a different place next year."

"Great price, but not a great room. It smelled old, musty, and like it had been smoked in, despite being a non-smoking room. The place looked like not much had been updated since about 1970. The shower ran completely out of hot water after just 15 minutes. The walls were warping. The WiFi password given to us did not​ work, and when we contacted the office, they said they didn't know what the correct password​ was. The office hours are incredibly inconvenient, too. Honestly, the place basically needs torn down and rebuilt."

"It is an affordable place to stay in Carbondale. It's certainly not luxurious, but I was comfortable and got a good night of sleep. I'd stay there again. It's dated, and could use some modernization, but it's kind of charming in it's own right and the staff were very friendly and helpful."