Holiday Inn Carbondale-Conference Center, an IHG Hotel

"Incredibly nice staff. Brand new condition. My only complaint is the strobe light on the smoke detector. (that I have also seen in other hotels) Bring some masking tape."

"My room had hair in the bed, shower, sink, and toilet. To me, that's not clean enough. Otherwise, it's a nice hotel"

"Sure, it's a convenient distance to the university. And the front desk was friendly and helpful with dinner suggestions. However... the carpet was dirty -- we'd end up brushing off our feet to get in bed lest we wanted the dirt in the sheets. The shower wall was grimey. The door stuck on the latch. There was, for unknown reasons, a queen size mattress with sheet half off was sorta dumped in the stairwell. Side note, no idea why recently all the holiday inns we stay in the smoke detector strobe is intrusive enough to see the flash when your eyes are closed."

"Under construction, which we were aware of. The place must be painting, it smelled new and good! I wish there were restaurants nearby :/ (there is a fastfoid place, Culvers). Rooms were clean. I think we were in a newer/updated room. It was nice. Bed was comfortable. The girl at the front desk in the morning was extremely nice and helpful when we asked about local restaurants."

"We were in town for two family funerals. No one informed us they were under construction. They put us on the second floor. The whole floor smelt of cigarettes. Outside our door was a pile of dirty sheets and pillows. The laundry was across from our door but the laundry was in the hall. The workers were hammering in the room next door we were told they stop at 8.00 pm. And start at 8.00 am. Then when we came back from visiting family at nine we discover that the workers are using the rooms either side of us. They did not settle down until 1.30am. The toilet flushed like a bomb going off. So at 3.30 the workers got up used the bathrooms both sides of us. It was so loud we got up and checked out by 8.00am. I did tell the receptionist and she did not charge us. But the young manager apologized and told us it was posted on the web site that they were under construction. I checked but could not find anything. This was a terrible experience after driving all day. We were tired out. I will never stay at this hotel again when we come to see family."