Fox River MedSpa

"I have received great care at Fox River MedSpa from the chiropractic treatment to periodically some me time at the spa. Even Kai seen here enjoys to visit and do a little PT."

"The owner Julie is super nice. The spa is clean and creatively set up with the art and couches. Dava always does an awesome job doing my lash lifts. The staff always asks if I want water or something to drink. It's a great place. I’ve been coming here for ten years now and they are consistently upgrading and adding services."

"Julie and Team were very accommodating, professional, and personable. They are very passionate in what they do and it definitely shows. I hosted a spa party and my guests and I were very happy and satisfied with all the services provided . The facility was clean, relaxing, and the ENTIRE staff was friendly and went above and beyond to help make our celebration even more special . I truly appreciated Julie and her team accommodating one of my guests that had to make last minute changes due to a change in care for her special needs child, and they made it happen ! Again, went above and beyond. The only thing this spa is missing, is a sauna room, but their service is exceptional and made up for that! Thanks for allowing me and my guests to use your facility to celebrate and host a 50th birthday celebration! Highly recommended! You will not be disappointed no matter which staff member you choose for a message or facial, they were all great!!!"

"I visited 3 times, each time convinced that I simply got a bad practitioner. The first time, I got a Brazilian wax. The tech looked super professional. Halfway through the session, she let it slip that she had done less than 10 Brazilian waxes before. Great. My outer labia ended up having the skin pulled off on both sides, in circular patches. I didn't say anything, because I didn't want to get this new tech in trouble. I came back 6 months later, for a massage. It was immensely lackluster. I remember thinking that it must have been a new tech, again, since the reviews for this place are so great. The third visit, I came in with my mom. We each had an hour-long massage, with upgrades (a special biomat table and cupping). My tech was a women who was immensely out of shape, breathing heavily the entire time, and lightly grazing my skin. She fumbled for a full 5 minutes with the cups, could not get them to suction properly, and then spent 20 minutes of what was meant to be a deep-tissue massage talking about scar treatment and how she can eradicate the scar on my back with her tool. That's all great. But it wasn't what I came here for. I came for a deep-tissue massage, not light grazing and cup fumbling and lightly massaging a 20-year-old scar with a tool. It has been a disappointing experience every single time. But the last straw was when I finally wrote them a personal email, following their request for feedback, and did not hear back. I would highly recommend skipping this spa. It looks VERY nice, but the techs are not up to par. I am now trained as a massage therapist myself, having undergone a course last year, and I recognize I should have gone after an insurance claims regarding the burns on my labia. For anyone who has suffered like this - do not hesitant making a claim with their insurance. That's what it is there for."