Oncology San Antonio Downtown

"Unprofessional and Frustrating Experience I recently sought medical assistance at oncology San Antonio Downtown and encountered an extremely disappointing experience with one of their nurses Alicia. Despite requesting to schedule an appointment with a female oncologist, the nurse initially agreed but later insisted on obtaining my medical history before proceeding. After sharing the requested information, she arbitrarily scheduled me with a male doctor without my consent. When questioned about this decision, she dismissively claimed the female doctor was on medical leave and suggested scheduling with a nurse practitioner, which was unacceptable. This incident not only wasted my time but also demonstrated a lack of professionalism and disregard for patient preferences. Consequently, I had to cancel my appointment and seek care elsewhere. I strongly advise against visiting this facility due to the unprofessional behavior and disregard for patient needs exhibited by their staff. Better communication and respect for patient preferences are urgently needed to improve the quality of care provided."

"How many medical facilities can you enter and instantly feel at ease? The office is warm, encouraging, and supportive from the front desk staff to the nurses to the PA Shameka to Dr. RAO. They say that first impressions last a lifetime. Well, every visit, starting with the first, has been enjoyable and educational."

"Dr. Rao collaborates and communicates with other professionals/colleagues across specialties; directly to and with them. Dr. Rao has superior knowledge with unmeasurable passion and compassion to treat complex hematological patients. Most importantly, she’s an advocate for all patients. I’ve been under her care for just 1 year now, yet I have ‘known’ her in the capacity as my husbands hematologist for 4 years prior. She’s just as solid, confident, honest, and resourceful as when I first was in her office. Dr. Rao has a mission to improve quality of life for all.. and it is admirable."

"I 100 percent highly recommend Dr. Rao! It was a true blessing that I got referred to her a few months ago. She knows her stuff super well, and explains it to me in a way that I can understand what's going on with my blood. Dr. Rao is also a super empathetic person, which really has just made me admire her even more as a doctor. I 100 percent trust Dr. Rao and I'm so happy she's my doctor, because she gives me so much peace of mind, and I would honestly go so far as to state that in the tens of doctors I've seen the last 6 months because of health complications, she has been the BEST. I don't think professionalism or experience gets any better than with Dr. Rao."

"Dr Rao and staff are the most friendliest people I have ever met.I highly recommend this office if ever in need of an oncologist. My nurses Anne, Cynthia and Shay were wonderful! This is the must place to go if you are ever in this situation. I can not express how much gratitude and thoughtfulness the doctor and staff had towards me. Thank you again for taking such great care in my hour of need."