Sierra Title of Hidalgo Co

"My wife and I had an unpleasant experience with the escrow officer at the Weslaco Sierra Title office, who was handling the sale of my wife's property in Mercedes. What we found disturbing was the fact that after a problem arose with an item on the title commitment, the officer stopped taking my calls and would not answer my e-mails.The secretary would take my calls and after a few minutes would come back and tell me the officer was busy. This went on for several weeks. On the few times I was able to get the officer on the line, the information I was given was misleading and erroneous. Finally, I called the branch manger and explained what the problem was. I got a call from the officer very soon after talking to the manager. What a coincidence! We have dealt with other title companies and have never experienced such lack of professionalism. I would not recommend the Sierra Title office in Weslaco to anyone."

"My father had his closing with this company. He moved here from Houston. We are used to the rush rush big city life, but he was treated so rude & disrespectful at his closing at the Weslaco location. He traveled 6 hours to do his signing. Told too bad the seller had not shown up to sign yet. Was never given a final amount to purchase a cashiers check. Not to mention never responded to emails or calls. Then finally when he did had to hunt down his bank at the closest city come back (5 minutes till 5pm) only to be told the young lady that was attending us had left real quick to run an errand. Finally she shows up explains everything really quick rushes us out then has the audacity to tell my father she can not hand him the keys even though he has handed them the money & signed! We get a phone call a week later they STILL need more signatures! Uhhh yeah my daddy HAS been in the house working on his land happily! Just be ware with these people very unprofessional. The only nice accomodating person was the receptionist lady in front. Very sweet."