Walgreens
About the Business
Walgreens is a one-stop shop for all your health and wellness needs. Located at 5161 Franz Road in Katy, Texas, this institution offers a wide range of products and services including clothing, convenience items, prescription drugs, food, and more. Whether you're looking for over-the-counter medications, grocery items, or the latest fashion trends, Walgreens has you covered. With a friendly and knowledgeable staff ready to assist you, you can trust Walgreens to provide top-quality products at affordable prices. Visit us today and experience the convenience and value that Walgreens has to offer.
Photos
Location & Phone number
5161 Franz Rd, Katy, TX 77493, United States
Hours open
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM
Sunday:
7:00 AM - 10:00 PM
Reviews
"I would give them zero stars if able. They are slow and not helpful at all! The girl I spoke to today sounded like a broken record. I have Flu type A and a Respiratory Tract Infection and she'd rather me come pick up my prescriptions, rather than put it all in the same bag for same day delivery when i have already paid for it. Go somewhere else if you have that option, I know I will be changing pharmacies even if I have to drive to Firethorne. P.S. - Rita I love you! You are always helpful and grateful."
"Not sure if the systems were having issues or what but my experience was pretty bad. Staffing needs some help as they were stumbling over each other. Went in 2 get my TDAP/RSV vaccinations. Had an appointment and all. They had issues with figuring out why I was there, printing my paperwork, and processing my insurance. Then the pharmacist tells me I need a prescription to get the RSV vaccine as of a rule enforced “a few weeks ago”. At one point they told me my insurance information couldn’t be validated. Drove 10 minute's down the street to CVS, got both vaccines free of charge in 10 minutes."
"Worst Walgreens ever! They never have my scripts ready on time causing me to re-start long drive through line. Like seriously I have a life with children I don’t just drive 20 minutes to Walgreens to sit and wait a ridiculous amount of time only for them to tell me to drive around and wait again. Not to mention the lady had the nerve to hang the speaker up on me and walked away. Wow. Can’t wait to switch pharmacies!"
"AVOID THIS PHARMACY!!!! SLOW AND HORRIBLE CUSTOMER SERVICE!! Would have given them (0) Stars if that was an option. The breakdown started before I walked in the door. First of all I paid for my prescriptions with the "Easy Pay". I never received an email or text with the code I needed to pick up the prescriptions that I had paid for. Which is ironic because I get slammed with calls and text from you guys about everything else. The staff offered no assistance, namely Victoria who was very rude and the pharmacist, Andy Phan, just walked off when I tried to express my frustration with the situation, and this was the Pharmacy manager. Guess it starts from the top down."
"This has to be the slowest pharmacy. By the time you get to the front of the line, you'll have new symptoms and will need different meds. I don't know what takes so long...are they cooking everything up from scratch like Walter White? I would rate them 0, but they get a bonus star for being next to a football stadium. I got to watch an entire game while waiting in line."
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