CVS Pharmacy

"My doctor sent my prescription to the 1225 Bluegrove Rd, Lancaster, TX location on 8/8/23. I just got my medication today because I was told they didn't have my medication in stock until today. Thank God this wasn't a life or death situation. Unacceptable service."

"Literally the absolute worse pharmacy avoid at all costs. I’ve spent hours trying to get a hold of them on the phone regarding prescriptions, waited over 40 minutes in the drive thru several times and have had to drive there and demand they cancel my prescriptions bc they either wouldn’t fill it or wouldn’t answer the phone and other pharmacies won’t fill until they cancel, it’s a nightmare. Today I went to pick up a prescription during regular business hours and they just had the windows closed and were ignoring customers, meanwhile two techs were sleeping in the waiting chairs outside the pharmacy and I could hear people behind the window (this was at 11 am on Sunday 5/14 when they are clearly according to their hours supposed to be open) very over CVS and will not be using moving forward"

"Definitely all pharmacy's are busy. Where ever you go long car lines. I was number 5 but after 30min it was my turn. They do the best they can so I will wait my turn. Always helpful and nice at the drive thru."

"Oh. My. God. This is the worst pharmacy in the entire universe, hands down. The staff is rude, it takes them 20 minutes or more to give a single customer their prescription for basic pickups. They constantly claim to be out of very basic medications. I don’t understand how CVS corporate allows this place to remain “operational”. It’s just soooo bad. The pharmacists are terrible, and it just can’t be overstated how hard you should try to avoid filling a prescription here. You’d honestly be able to get a pharmacy degree and start a new pharmacy in the time you’d spend waiting in line here."

"I came to drop off my prescription and the lady told me to come back in 20 minutes to pick it up. I even got a text message confirming it was ready. I came to the window and had to wait an additional 30 minutes just for someone to ask for my name. I give her my information and she asks me if Ive been here before...... I’ve been here for an hour at the window and still haven’t got my medicine. I highly recommend not coming here."