CVS 1115 8th Avenue, Fort Worth, TX 76104

"This is amazing. To use the restroom you have to find someone who works here to get a key. Good luck. You'd think this would be some kind of alert because they're afraid someone will steal. It isn't. They're just making sure to inconvenience you as much as possible inside this multi-story building. Don't come here unless you only want to interact with robots"

"If I give this CVS a negative 5 stars I would. I was told yesterday my prescription wasn’t sent in. Finally when they received it I was told we are out and it’ll be in Thursday. I went up there I was told the truck hadn’t arrived yet check back around 2. I called after 3 and a girl named Sam answered and told me my medication wasn’t on the truck I asked to speak with a manager and she left me on hold I called back when Sam answered I had to say hello 2-3 times before she responded back. She now has me on hold again. This makes no sense."

"I live out of town but my doctor is a specialist in Ft Worth so we drive to Ft Worth to see him. I recently had a very extensive back surgery, and prior to that, I had an open abdominal surgery that was a failed hernia mesh that pulled my abdominal wall muscles 4 inches apart and the mesh came through my skin. I have been suffering a lot of pain and am awaiting a spinal cord stimulator. The current medicine I was taking was making me vomit everytime I took it, had been in the hospital for dehydration and lost 12 pounds in 7 days…so my doctor changed my prescription to one with no acetaminophen or ibuprofen so I could possibly hold it down. My doctor had called in the prescription at this CVS pharmacy to make it easier for me to pick up in town before traveling back to our home out of town. I will not go into full detail, but the pharmacist that was working, treated me like I was a child begging for candy. She was extremely rude, told me I needed to have a seat because she had to call my doctor office before filling when she had the refill already called in to her. That was fine with me if that is protocol, but treating me like a drug seeker and a child was discrimination. When she FINALLY filled my prescription an hour later, she was so rude at checkout. I tried to tell her about what all I had been through (which is something I shouldn’t have to do), and she had no compassion whatsoever. What has this world come to? If my doctor calls in medicine he feels will help me, why is it her place to second guess him and his decision, and as I sat, waited and asked a few questions, she treated me so unkind? I would never recommend this pharmacy to anyone. By reading some of the other reviews, I can see I’m not alone in how I was treated. The store is very nice and clean, no complaints about the store, but the pharmacy customer service in this CVS is the worst I have ever experienced. I was so exhausted and overwhelmed when we finally left the store to head home."

"I get my prescriptions here and the staff are prompt, to the point, and pleasant to talk to. They may not want to have a whole conversation, but they are cordial to everyone. Treating customers right is what makes someone love a business. CVS is my go to for medicine, prescription refills, and some beauty items. Could I get certain things cheaper elsewhere? Sure, but these people have used their top notch customer service to convince me that buying there is worth it. Put your money into a company that at least cares about it's customers!!!"

"Visited CVS on 8th ave. for some fresh flowers and a new hair dryer. Heidi was attentive, caring and knowledgable...Amazing as usual! This cvs is like no other, so clean and always fully stocked. You'll just have to visit them. Just tell them Kelly sent you to check them out."