MacGeorge Law Firm PLLC

"I’ve had a great experience with everyone at MacGeorge Law Firm. The team demonstrated exceptional professionalism and expertise in their field, providing me with clear guidance and tailored options for my specific needs. Throughout the process so far, they have kept me informed, while also making me feel comfortable and at ease during a difficult time. I highly recommend this law firm as they go above and beyond to ensure their clients receive the best possible outcome. Thank you for your hard work."

"I hired this firm just to get back moving costs after having a horrible experience with an apartment complex. I put down money for the initial demand letter, and at that time Jennifer admitted they were having a high turnover and she had to redo a lot of her employees work (which they initially tried to charge me for all of the edits even though she admitted it was due to her staff being incompetent). After the initial demand letter was drafted, of which I had to correct multiple things because they didn't bother looking through all of the evidence I sent them to use, I spent about a year hearing from the billing department more than I ever heard from the team. It ended up costing almost $3k just for them to send two letters. I ended up getting nothing back from the apartment complex, and spent way more money dealing with the law firm. It seems as if they are more concerned about how many ways they can charge their clients instead of actually helping them."

"DO NOT HIRE THIS LAW FIRM! They lack integrity. They lack compassion. They lack knowledge of the law. This law firm is a complete and utter failure! Unfortunately for me, my experience mirrors some of the other negative reviews below. Since I’m not a lawyer, I called and spoke with Jennifer MacGeorge in November about representing me in an appeals case. She built herself up and talked a lot of trash about the opposing counsel. From my perspective, my case was straightforward. Jennifer agreed. I put down a $6000 retainer, which I thought would get me through a trial. Boy was I wrong. My final bill was $15,000 and they couldn’t even get the case to trial. The judge dismissed the case last month because Michael Clardy couldn’t follow directions. Michael is the rookie lawyer that was assigned to my case. Just like other reviewers, the MacGeorge law firm nickel and dimed me for every little thing. The invoices I received had multiple “message sent/reviewed” charges at $25 a pop with no details on what message it was referring to. Half of the charges were for “trial preparation” and since my case didn’t even make it to trial, I asked Michael if he could reduce my charges. I received an email from Jodi in billing. She stated that my account was credited $75 and no more credits would be made. She made it seem like I should be grateful they discounted my bill. Let’s do some math. $75 dollars off of $15,000 is a .005% discount. Wow! Thanks Jodi! As a mechanic, I can compare this ordeal to a customer bringing me their vehicle to fix. I tell them that I can fix it and in fact I am the only one that can fix it in this area. All they have to do is give me $6000 up front with a recurring payment plan. I ignore them for 6 months, then tell them that because I don’t know how to fill out paperwork, I can’t fix their car. BUT I have to charge them $15,000 because I did research on the problem, went to the parts store a couple of times, and read emails. I’m sure the customer would be delighted to know that I would take .005% off their bill because I am a complete failure. Oh, and the parts store wants $4500 too. This law firm needs to do the world a favor and stop pretending that they care about tenant rights. According to recent reviews, including mine, they have gone into business in screwing tenants over. They prey on people who need legal assistance for being wronged, only to make the situation much worse. I’m sure this law firm is guilty of malpractice. In fact, I wouldn’t doubt they were working with the other side just to get more money for themselves. Because if they weren’t, then they are just complete idiots when it comes to tenant law. They definitely do not care what’s in the best interest of their client. Hopefully, this review will prevent anyone else from making the worst mistake of their lives in hiring MacGeorge or Michael Clardy. I am in the process of filing a grievance with the State Bar of Texas and I encourage others to do the same. The Bar’s Grievance Information Helpline is available online."

"I absolutely would NOT recommend this law firm based on my experience with them. Do your due diligence before you hire them. -I had a situation where I had to terminate a rental lease early due to my son almost dying from an allergic reaction he kept having when in the home. Even though I provided medical records to prove this, the landlord never responded to my request to remedy, illegally kept my deposit, and charged additional fees that ultimately went to collection, ~$1200. -I hired the MacGeorge firm for one purpose, which was to work on my behalf to have that negative collection item removed from my credit file. -They suggested starting with a demand letter, to which I was told would be $600. It ended up at $1300+....for a simple demand letter. -According to my bill, they charge for every minute they read, reviewed, or typed any communication to me. This is probably standard practice, but it seemed a bit excessive as I had to clarify some of the same information several times to Michael Clardy, the attorney working my case. -Michael sent the demand letter to the property management company, and received no response. -Michael recommended I file suit in county court vs. small claims court, at the tune of ~11k to start (8k in attorney fees, and 3k to file in county court), without a high degree of confidence that I'd win the case. -The justification for county court was that they could sue for larger amounts and higher attorney fees (250k limit), vs. small claims court, which was capped (20k limit). -I communicated spending 11-12k to settle a $1200 debt wasn't smart on my end, even if I could win higher amounts. As I communicated with him in the beginning, I simply wanted the $1200 item removed from my credit file. -I was told we could do small claims court, but needed to remove the unfair debt collection practices claim. Again, THIS WAS THE ORIGINAL ASK FROM THE BEGINNING. -In my opinion, they elevated their priorities (higher attorney fees) over what was in the best interest of their client. -Communication during the process was also sketchy at best, that is until the bill was due. Once they closed out my case, I quickly received a follow up email saying I had a bill due, and if not paid promptly, interested would be added, and sent to collections."

"I tried to work with the firm. They told me to wait a month but send them my case info to review. 3 weeks later I tried to follow up as my issues were ongoing and I needed professional help. I asked if I could put down a retainer and was told to wait. 3 weeks later I follow up again and was told to wait another month and made it seem like they were doing me a favor by even looking at my case. Eventually they just stopped all communication. I never got the chance to work with them as they did not communicate with me after. Reason this is a 2 star review is the time wasted that I could have used looking for serious legal help. Hopefully they will be able to staff up and be able to help Vets like me in the future or at least tell them they wont help immediately so we can try to find someone who takes our case serious. I wish them the best however and hope they can staff up to match an apparent high demand of legal help. They seem to help others due to their 5 star review, but also have similar issues with cases falling off the table. I have money in hand, ready for any law firm to accept my case and could easily put down 10k if it was necessary so money isn't the issue. As them seem to have success I hope they can grow their business to help people who are being taken advantage of due to market conditions. I don't fault their abilities, just would have preferred quicker communication to either take my retainer or tell me no so I didn't waste precious time as statute of limitations is a serious ticking clock."