Better Business Bureau 550 East Paisano Drive, El Paso, TX 79901

"The BBB appears to hold the customer in a complaint as an arbitrary spectator. Any company instantly has more credibility than the person making the complaint. I was asked to give privileged information that borders on the invasion of civil rights to continue the BBB process. But BBB would not ask the offender company a similar question after I provided indisputable evidence that proved my position. BBB works for the business, and provides a platform for the businesses to gather information that will help the business poke holes in your case if you take it to court. Don't fall for it. BBB is a waste of time. Gather your information and take the business to small claims court, it is not that expensive, and you will have a better chance at a win, rather than giving away your information to BBB and to the company that caused you harm. JUST SAY NO TO BBB! Response from Rafael: BBB should have gone into history quietly last century like the Edsel. You have no place in this century."

"IS THE WORST STORE TO BUY!!! YOU BETTER STAY AWAY FROM THESE STORE! THEY SELL YOU FURNITURE WITH HIDE TRICKS; THEY CHARGE COMPLETE AMOUNT AND DELIVERY IN PEACES AS THERE OWN COVENIENCE; THEY RE- SCHEDULE AND RE-SCHEDULE AT THEIR CONVENIENCE. IF YOU WANT TO CANCEL YOU JUST CANT!! BECAUSE IS ALREADY DELIVERED ONE PIECE … IS A FINAL SOLD AT SOON THEY DELIVERED . THEY TROW YOU AS A BALL LEFTH TO RIGTH AND YOU WILL NEVER FIX THE PROBLEM THEY COVER VERY WELL. THE ONLY WAY TO PROTECT YOURE SELF IS DONT BUY ANYTHING FROM ASHLEY STORE.."

"I couldn't be happier with El Paso's BBB office. Within one day of becoming a BBB Accredited Business, a customer from out of town mentioned seeing our business on the El Paso BBB website and subsequently spent a significant amount of money with our small business. The El Paso BBB office also invited our business to a meeting to explain all of the service offerings available to us to help our small business grow. For a very modest fee, if you have a small business in El Paso, I would highly recommend that you become an accredited member, as it will only improve your business!"

"Was nearly asked to leave the property of the BBB this morning. I have a scheduled appointment for arbitration today and like everything else in my life I show up early. I prefer to be punctual. But instead of going inside I stayed in my car because I was watching videos on my phone and didn't want to be that person making unnecessary noise inside. For about half an hour several employees walking in and out were giving clearly judgmental looks. Until one came out asking if she could "help me" or if there was "anything I needed". When I replied politely "no, I'm fine thank you" she told me it was a private parking lot "business parking lots open to public and it's not gated" and that I shouldn't be here. when I told her I had an appointment she asked me to come inside. I politely declined and said I'd wait in my car until my appointment. I just thought it was funny that you could get judged just for sitting in your car waiting for an appointment. lol #profiled"

"Extreme Window Cleaning Service came to my house this morning and cleaned over 40 windows. I have used 2 previous services and these people are a real game changer! They were punctual, courteous,efficient, and pros from begnining to end! They cleaned my windows and screens both inside and out until they sparkled. Some of the windows had paint and stucco on them but the residue was removed carefully and the windows were not scratched. I could not be more satisfied and will use them every 3-4 months."