Resource One Credit Union 9211 Jones Road, Houston, TX 77065
About the Business
Resource One Credit Union is a trusted financial institution located at 9211 Jones Road in Houston, Texas. As a credit union, we offer a wide range of banking and financial services to our members, including checking and savings accounts, loans, mortgages, and investment options. Our convenient ATM services make accessing your funds easy and convenient. With a commitment to providing personalized and attentive customer service, Resource One Credit Union is dedicated to helping our members achieve their financial goals.
Photos
Hours open
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews
"Michael G. at the Jones road location was great. He was very helpful from beginning to end. He answered all my questions and always made time to assist me."
"My exprience with Michael has been hands down phenomenal. The first moment I left Michael a voicemail my called was returned expeditiously and promply took me under his wing. Extraordinary customer service. I am 300% satisfied."
"Calling your customer service is worthless and a waste of time. Any questions you will need to go to the branch in person. Took me 3 calls in a week time with 20 to 25 min hold time for one to tell me this. Very frustrating. Do not recommend. Will be closing out my CD and end of term."
"Issues with new card! They explained and took care of it right away! R1 is the best!!!"
"I was having difficulty with getting thru the automated phone system, so I drove up to this branch and asked to speak with a loan officer. I was directed to Michael G. and he took over the process and got my loan processed and signed so that I could return to the dealership and pick up my new car. I cannot say how grateful I am to Micheal for his quick and attentive response to my situation. He made it easy to business with R1CU. I would give 5 stars if not for the consistent challenges of getting thru the automated phone system. Please look into improvements with your phones."
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