Valley Retina Institute

"As I am typing this it has been 3 hrs waiting to be seen by the doctor. It was good before but now I don't know if it is because there is new doctor or the staff lead. Feels like they skip you with after patients based on age."

"The staff is friendly. HOWEVER idk how you get an appt for a certain hour and still get seen 3 hrs later and even then wait 4 hrs for the actual Dr to see you. This is my 2nd visit. 1st visit in 2 hrs i was out. This time it doubled. The office is closed and still 30 patients still waiting to be seen. Many have been waiting 2 hrs min while others have been here 4 hrs or more. Avoid this place and look for an alternative."

"Super sweet and friendly staff. Took my daughter in as an emergency when others refused her. Gave her such amazing treatment and have been taking good care of her for over 6 months."

"Average wait is 3 hours for 5 minutes of checking eye sight and another 5 minutes for my mother's eye shots. Staff is courteous along with nursing staff and Dr Barron. BUT THE WAIT TIMES! Office manager should have better control of pr and procedure times and schedule accordingly. Unfortunately this is the only place that offers this procedures. I have heard Horror stories from people who went to the Harlingen and McAllen locations."

"They have improved their appointment setting immensely from a year ago. I upgraded review from 1 star to 3. I know Drs. are busy, but let's work on those bed side manners. A simple good morning is nice. Another upgrade in rating. Communication is better now than in the past."