UTRGV Institute of Neuroscience

"Not good at all was 20 minutes late so they canceled my appointment as I was there in person very bad service I expected more from this place as a patient I'm very disappointed"

"Do yourself a favor. Find someplace else to go. All they seem to care about is the dollar. Took my 89 year old mother in for an appointment. She is in a wheelchair, so there is a lot of work in getting her prepped and transported to and from her appointments. We arrived at her appointment and was checked in by the receptionist. Then she informed me that there was a 12 dollar balance remaining from the previous visit. I reached for my wallet and it was not there. It all the confusion of getting everything ready. I had left without my wallet. They said without payment of the 12 dollar balance and the 34.50 for todays visit they would have to reschedule the appointment. I said, so for 46.50 you are going to send us home and ask us to come back in the future to make the payment and then see the doctor. They said yes. SO I told them if we walk out that door, We will never come back. They let us leave. We will never go back and will most certainly tell everyone we know to stay away."

"Dr Hack is amazing. So nice, knowledgeable and helpful in finding ways to manage my symptoms. Always listens to your complaints and does what he can to help you and in a timely manner. Could not ask for a better neurologist. I will always be back and trust Dr Hack to help me for as long as possible. Would 100% recommend."

"Met with Dr. Francisco Gomez and he was awesome. I'm not a fan of doctor appointments but he was very helpful in explaining the procedures and tests he was administrating. He was also very descriptive with the different courses of treatment that were available. Update from 8/15/22. Follow up went very well with Dr. Gomez. As usual I highly recommend him for any neurological concerns. Rest of staff are very friendly throughout appointment."

"I have been going to their brand new neurology group. Dr. Gomez to be exact. They are a wonderful welcome change from our one neurologist that has an ego that can't fit through the door and is incredibly rude - no name needed if you live in Harlingen you know who I mean. Dr. Gomez is compassionate, friendly AND knows his stuff. The staff are out going, helpful and professional. Can't say enough about this beautiful facility and the amazing people I incountered there."