petbar Boutique - Houston Oak Forest

"Dog was injured while getting shaved here. He wouldnt open his left eye for 2 days had to visit the vet, nicked his ear and butt area. He hid under the bed and had a dropped tail for 48hrs. Days later he is fine but I was very worried about my animal after this cut."

"I picked up my poodle today and couldn’t be more disappointed. He has not been able to open is left eye since coming home. They clearly rushed through his haircut and shaved him completely. He must have gotten cut on his eye and he’s been hiding under the bed and sad since coming home. He was also cut on his ear. On top of a bad hair cut no care was given to my dog. My husband called and complained and the customer service was horrendous. No apology or attempt to make it right. Instead a young pompous employee with more attitude than know-how. It’s so sad to see how establishments treat customers now. I’m most upset that my dog is in pain than I am his botched groom job. I hope this review saves your dog from the treatment they receive at The Pet Bar."

"I will not ever be returning. Went in for a self bath. The place was empty on the self wash side and yet I get placed at the station without a proper spray attachment. Instead I got a foot long rigid hose attachment with a twist on twist off valve at the bottom of the handle. It was so long I couldn’t even get it underneath and turn it upright to spray my dog’s belly. I was by myself washing, so instead of a proper spray attachment that I could hold in one hand while massaging soap with the other, I had to use both to turn it on and off, set it down go back to dog, repeat, repeat, repeat. Every other tub I looked at in the empty room had a proper spray attachment. Little did I know this would be the better part of my experience. I was provided two towels as promised, which were placed between my stall and the next one over so that I didn’t see their condition until I grabbed one. The first one was stained all over and COVERED in loose dog hair so that the more I tried to dry my non shedding black dog, the more his coat became filthy with other fur. BUT THEN I grabbed the second towel. Please see pictures. Absolutely disgusting- various clumps of various dog hair literally burrowed in clumps onto the terry cloth. As another reviewer stated, I too try and support local businesses, but I will never subject my dog or myself to that place again."

"The service was great. Brought my 2 dogs in separately. I am amazed at the tight schedule that they run. And honestly when I picked up my Chow Chow Louis V and he was chilling with the employees I was so happy!!!"