The Mental Wellness and Behavioral Health Center, PLLC
607 East House Street, Alvin, Texas, United States
About the The Mental Wellness and Behavioral Health Center, PLLC
The Mental Wellness and Behavioral Health Center, PLLC is a health institution located at 607 East House Street in Alvin, Texas, United States. We prioritize the mental well-being and behavioral health of our clients, offering a range of services to support their journey towards healing and self-awareness. To ensure the safety of our clients, we ask that all necessary documents be completed through our Client Portal before appointments, and that individuals wait in their cars until their scheduled appointment time. Masks are encouraged inside the office, especially for those experiencing cold or flu-like symptoms. Hand sanitizer is readily available for use. Our mission is to assist individuals in overcoming obstacles and reaching a state of thriving in life. Thank you for choosing us to be a part of your healing journey.
Photos of The Mental Wellness and Behavioral Health Center, PLLC
607 E House St, Alvin, TX 77511, United States
Opening hours of The Mental Wellness and Behavioral Health Center, PLLC
Monday:
06:00 - 19:00
Tuesday:
06:00 - 19:00
Wednesday:
06:00 - 19:00
Thursday:
06:00 - 19:00
Friday:
06:00 - 19:00
Saturday:
06:00 - 19:00
Sunday:
06:00 - 19:00
Reviews of The Mental Wellness and Behavioral Health Center, PLLC
"They only care about money and not the well-being of patients. I have been coming here for a while, always on time and prompt with completing any paperwork. I had an emergency last minute with my pet and had to reschedule the appointment. I usually do in-person and this appointment was telehealth. I didn't get any reminders about the appointment like I usually do and it slipped my mind considering everything I had going on. They immediately charged the $75 no-show fee. When I called asking if it could be waived as a one-time courtesy or even used as a credit for future appointments, I was not shown any compassion or understanding and instead given a "this is how it is" attitude. I get it's policy, but considering I usually pay $20 through insurance for appointments, this set me back financially and they just don't care. But of course when I asked to have future appointments canceled indefinitely, they wasted no time completing that. It's practices like this that deter people from getting help they need. DO BETTER!"
"A month ago I wrote them again, because they were giving appointments for over a month later for face to face. After I wrote it, they called me and gave us appointment for Dec. 20th. Today they called to cancel the appointment and told us to come on Jan. 5th. They are trying to push you to get virtual appointments, I told them it is our first time and we do not want it. They told me to look for another place :) like I need advice for this. This is unprofessional, disrespectful attitude toward to patience who is trying to get mental wellness from them. Please be aware. Listen them and find another place in the begining."
"The experience felt predatory and resentful."
"Miss decker has taken the time to define the steps for success in my life. The steps I've learned has turned my whole life around & my councelor she has steered me in all the right directions. I am so grateful for Jenny and all her advice. Thank you so much"
"So far they've been reliable and consistent which has been very hard to find in a counselor/therapist."
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