Copper Palm Moving and Storage

"The website link on google maps for Copper Palm Moving & Storage took me to a fraudulent scam website in another language. BE CAUTIOUS when researching this company."

"Update - After posting the review I did get a response and Cooper Palm did address the missing bolt and got the desk assembled. Copper Palm handled the unloading of our furniture after a move from out of state. Our belongings had gone into storage at Copper Palm. The crew arrived and things seemed to be going well. There were numerous damaged items but there's no way of knowing if the damages happened en-route to TX or while in the warehouse. Most likely it happened en-route. However, the crew had a number of issues. They had to take apart and reassemble both of our storage beds because they weren't done correctly. This probably added almost an hour to the job. They also had trouble reassembling a desk. When I asked if they had gotten it assembled, they said yes but that evening I realized they had left off a support bolt and the bolt was nowhere to be found. They also took a wheel that had fallen off a hose reel and just stuck it back on loosely. Didn't realize that it was not properly attached until after they were gone. One of the crew members was constantly complaining that he needed to be finished. I reached out to complain about the missing bolt and poor desk assembly and I've received no response in over a week."

"James and Franklin helped me and my wife move between apartments. They were very professional and worked quickly in the heat. They showed up on time and were very polite. Our belongings were wrapped with moving blankets and they disassembled and reassembled our large table. Went above and beyond."

"Copper Palm did a great job. They were prompt, courteous and communicative. We moved into a rental home while we wait for our new build to be complete and when it is and we have to move again, we plan to use Copper Palm and request the same crew."

"From initially getting a quote to signing off on a completed move, I was impressed with Copper Palm’s professional and friendly service. They were up front about all charges and explained the process completely so I was left with no questions and no surprises. Jason, Drake, and Junior took great care of all of my stuff from disassembly through unloading - I even joked with them that they were treating my stuff better than I would have. These guys did in less than three hours what would have taken me and handful of friends at least a day to do. They were friendly and respectful and didn’t “waste” a minute of time while the clock was running. They were highly attentive to my needs, responsive to all requests, made recommendations, and communicated thoroughly and respectfully. I’d highly recommend Copper Palm and plan on contacting them again when it comes time for my next move. (I made a local move from a large one bedroom with oversized furniture into a storage unit)"