Binny's Beverage Depot - Arlington Heights

"Awesome staff, the lady who helped me was amazing, answered all my questions! And made my shopping experience there quick and easy"

"I’ve been going to this binny’s since 2016. When I got my dog in 2021 I called and asked if dogs were allowed in the store as I always do. The person spoke to the manager and said that dogs were allowed as long as they were behaved and on a leash. Brought him in several times between now and then. Today the person helping us with the wine selection stopped helping us abruptly and said the dog is not allowed. I explained the phone call and the guy walked away. Another manager came up to my and said they weren’t going to kick us out but dogs are not allowed unless they are a service dog. They would no longer help us and lost a customer. Not even mad about the situation but just how we were treated."

"Called, they said they allow dogs in the store if leashed. Get to the store, asking for help on wine selection. They then told us we can’t have a dog here even though we have had our dog in there several times before. They refused to help us on any selection of wine. Person helping just walked away and refused to help us. Won’t be back here anymore which is sad. Sorry but don’t treat your customers this way. I m not really upset about the dog situation, more that the person helping us just refused and walked away."

"A big shout out to Jordan Deutsch for going above and beyond helping me find the best whiskey for my husband this Christmas. He was mega surprised! Thank you!"

"We have lived in the area for 2.5 years and was only shopping for our liquor at this store. Their employees are very helpful and are always around if you have a question. They have a large selection and you can pretty much find anything here. However, we have been pretty disappointed in this location over the last 2 months. My fiancé and I recently got really into bourbon and we were trying to find some rarer bottles. We continuously asked the staff to see what they had in stock and went to this location on Wednesdays to see if they released any new bottles. However, to our surprise, they never had those bottles available to the public. It seems like they only store it in the back and give it to ‘select’ customers and are pretty rude when you ask about the bourbon. We have spent a lot of time and money at this location; however, we will likely take our business elsewhere where we have a better chance of finding what we need."