Happy K9

"My dog looks great and smells clean. He was well taken care of. My only complaint would be needing two people up front checking in. Especially in the morning. The girl was on the phone with a long winded , full of ridiculous questions and I was 15 minutes late to work. Also, an elderly woman was in there with two dogs. Neither were friendly and one not on a leash. I had to protect my dog from them both since they both tried to get to him. Stuck my foot in front of loose one"

"DIY dog wash! I thoroughly enjoyed the ability to bathe my German boy, even if he didn’t LOL! Plenty of space and products to choose from such as various shampoos and conditioners, if your fur baby has sensitive skin they have oat shampoo and conditioners, wash towels, gel cleanser for teeth, different styles of brushes, dog colognes, grooming spray, water sprayer with a knob to adjust the water flow pressure and dryer. $29.99 for our visit because pricing is by weight. If your pet is smaller there’s an area that can be used that’s a bit more compact and more accessible. The walk-in tubs were really convenient for me! Beats the backyard! They have treats, toys and products to buy. My German boy was more than happy to choose his squeaky toy."

"Great experience from signup online to picking up Macy after session. People there are really nice and very helpful. My new groomer has been found!! Before on the right after on the left"

"Unfortunately I had higher expectations due to the reviews everyone left on this site. I want to believe I had a new person, but the experience was not as I expected. This was my first time taking both of my babies to this location to get their haircuts and I’m pretty disappointed that their haircuts came out horrible. My toy yorkie’s hair came out very choppy, uneven, and looks like they didn’t take off her collar to evenly cut around her neck. Her leg hairs are longer than the hairs around her body as if they didn’t even cut it. My other yorkie’s left side of his face is short than the right and they didn’t cut the hairs from his ears to match with his face. Very disappointing. After picking them up I called them and they immediately said to take them to Metro Pet Wash so I decided to call Metro Pet Wash to check if they were going to handle the fees. Well, turned out they didn’t have an appointment for my dogs. Long story short, they were just as confused about it as I was! Why would they send me to a different location & not take responsibility & correcting it themselves?? Don’t take your dogs here! You might as well do yourself! It’ll come out just as bad!"