OneMain Financial
About the Business
OneMain Financial is a trusted financial institution located at 7500 North Mesa Street in El Paso, Texas, United States. Specializing in personal loans and financial services, OneMain Financial offers tailored solutions to meet the unique needs of each individual. With a focus on customer satisfaction and financial stability, OneMain Financial is dedicated to helping clients achieve their financial goals. Whether you need assistance with debt consolidation, unexpected expenses, or simply want to improve your credit score, OneMain Financial is here to provide expert guidance and support. Visit us today to learn more about our services and how we can help you secure a brighter financial future.
Photos
Location & Phone number
7500 N Mesa St #318, El Paso, TX 79912, United States
Hours open
Monday:
8:30 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Excellent Experience. With the other banks and credit unions didn't gave me a personal loan and didnt help me at all. With One Main Financial were concerned about my situation and lend me the money. I very grateful for companies like One Main Financial to exist and believed in me. Thank you very much."
"Just sheer professionalism. So quick and easy. The representative that took care of me was outstanding."
"Horrible customer service skills by Gloria (the manager). I have been dealing with Onemain Finance Company for a long time and I had never experience this lack of human connection. This manager should take some lessons from the real staff that makes this location succeed. Gloria has impolite interaction and poor communication channels with the people that make this location exist and treats customers as if she was doing us a favor. I guess she doesn't realize that it's us (the customers) that make it possible for her to be there. Once I finish paying my loan off, I will not be going there anymore."
"We should have read the reviews prior to stepping into this office! I would give them a rating of “0”stars if that was an option! Their customer service is very poor. The manager, Gloria, practically called us liars. We gave her information that later she denied we told her. She is rude, disrespectful, and condescending. I would definitely go to another location. Por favor no vayan a este lugar. La manejadora es muy condescendiente! Servicio al cliente es muy pobre."
"Applied online for alone and was approved. The next 3 mornings a lady named Monica called me to get more information. Problem is I work nights in the oilfield and I was asleep when she called. On the 3rd afternoon I was able to call her back. For the past 3 days I've been getting the run around, she's on the other line she's where the customer or she's out of office. She will not call me back. To me it's rude and very unprofessional. At least send a email and say that you don't want my business."
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