Super 8 by Wyndham Richmond 11200 U.S. 12, Richmond, IL 60071

"I admit, I was a little apprehensive about staying here with some of the reviews I read but will tell you, while not fancy, this hotel was great! The room was clean, the bed was very comfortable and the staff was GREAT! The breakfast was more than enough for being a continental spread. Thank you Krystal for being so accommodating to my family during such a hard time! Beth was so sweet and helpful to us as well. I was very pleased. The only drawbacks I would be able to mention would be that the pillows were too soft... LOL"

"If I could give less than 1 star i wholeheartedly would. There was a bedbug found in my sister in laws room (221), arriving after their MIDNIGHT CURFEW I am being called the next day about cancellation fees, although no one cancelled our room. When i arrived, the lady at the front desk had not informed me of any fees and told me the hotel itself canceled the toom and i just needed to get a new room, no problem. Now I am being charged for a whole extra night due to the time of arrival when i was only there for 2 hours. The general manager, chrystal, called my moms phone and was screaming at her. I took the phone and she was rude and refused to give me any information on higher management claiming "I am my own boss" "I am the highest management" and things of that nature."

"Not fancy or high image if you need that not your place. HOWEVER if you want a good clean room at a reasonable but not cheap price this is your place. Staff and owner are very helpful and and friendly. We had a very early departure and they actually made coffee rolls open an hour early for us. Side note just across the street there is a drive in restaurant for quick meals BUT next to it is a delightful family owned Steakhouse well worth your time to visit."

"Stayed at this hotel for a work trip. The rooms are clean and beds are good. The hallways smelled like stale cigarettes. Rooms smelled like fresh paint... We think they might be painting over mold and the stale cigarette smell. Breakfast is bad. Showers and toilets were bad. Overall it's a crappy hotel, but you can't expect much."

"I've stayed here a few times and kinda liked it, it has good amenities and price is good as well. I've stayed here maybe ten times. My wife, however, hated it. The room was cold and the bedspreads were dirty. We stayed in the room maybe 20 minutes, whisper argued about it, and I asked for a refund. The room was completely untouched. They said no. Use some discretion and say yes. I asked him to look my name up to see I've been here 10x without asking for so much as an extra bar of soap. So obviously this is a specific situation to me. But what if you don't like your room? Good luck."