The UPS Store
About the Business
The UPS Store at 16238 Ranch Road 620 North in Austin, Texas is a convenient one-stop shop for all of your shipping, printing, and business needs. Whether you need to send a package, make copies, or purchase office supplies, The UPS Store has got you covered. With friendly and knowledgeable staff ready to assist you, you can trust The UPS Store to provide top-notch service and solutions for all of your finance and store needs.
Photos
Location & Phone number
16238 Ranch Rd 620 N Ste E, Austin, TX 78717, United States
Hours open
Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
10:00 AM - 3:00 PM
Reviews
"We've used this store for many years, through management and staffing changes. While learning curves may have bumps, the groups have always been great to deal with. We're thankful for each of the folks at this location."
"I absolutely adore the gaggle of gals that work here. I’m fairly sure they’re all high school and college age, and they honestly present like a reality TV show. They’re all so confident and engaged and care about doing good work. I genuinely look forward to going in. If you’re local, make this your go to UPS! You won’t be disappointed!"
"I've had the pleasure of being a loyal customer at the UPS Store since October 2021, and I must say that the service provided by Devin and Rita has been consistently outstanding. They are not only friendly but also extremely knowledgeable about packaging options, making every visit a breeze. They've made Amazon returns a hassle-free process, which is a huge convenience. What I appreciate the most is how they always acknowledge me when I walk in and when I walk out, creating a welcoming atmosphere. I genuinely look forward to my visits to this store and highly recommend it to anyone in the area. Devin and Rita's exceptional customer service truly sets this UPS Store apart!"
"Friendly staff and very good service. Can get a little busy in the PM hours. They are open on the weekend but reduced hours. Amazon returns has a self service kiosk as long as you have the item packed."
"I don't normally post negative reviews(or any reviews) but this is the only location that has issues with returning Amazon packages or prepaid labels. We were the only ones in the store, girl refused to scan and print the label and directed us to the computer kiosk informing us it was $2-3 to print a prepaid label. We left and went to another location. So this location also closes at 6:30 instead of 7 like every other location. I mistakenly walked in at 6:32. The open sign was lit, door unlocked. Both girls refused to take my package, yelled "We are closed!" and sarcastically said "That's how closing times work! We have hours we have to adhere to". The sarcasm and rudeness were unnecessary. Customer service here is terrible as I yet again had to go to another location. FWIW, same girl working both times."
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