Hy-Vee Pharmacy

"Lanie is the best. She’s so sweet to me and my family and the reason I come here."

"Terrible pharmacy! Poor communication! Poor customer service! I had to take half of my recommended dose of medication because they claimed to not have received the script from my physician. I never received notification when it was filled. I had to call several times and even go up there. Corporate needs to step in. This is unacceptable."

"I sent my father to buy brand name Sudafed for my sinus cold. I wrote it on a note, but he came back with their brand, "Top Care". We did NOT ask for their brand and they pulled a switch on an 83 year old man!"

"I would not recommend any one use this pharmacy. Not even once . not if your taking even getting aspirin to prevent heart problems. They are not reliable. Stay healthy , go somewhere else."

"Lanie (I think is her name) is always great. I usually interact with her, and she’s why they are getting up to 2 stars. Tonight I had a lady with brown hair that basically shamed me for not picking up one of my scripts saying that it was returned and then just stared at me… first of all, sorry I was sick and couldn’t come get them? Secondly, what does that mean for me? Why would you just stare at me and expect me to know what that means for me? Spoiler- she must have only done it to shame me because after she realized I wasn’t having the attitude she said it would only be 15 mins. Additionally, she argued with me when I asked her to run my last good RX coupon. (There were three scripts, the last one I accidentally gave the wrong amount of the script on the coupon and asked her to try again). She said it wasn’t worth it for $.60 and that they would just get billed $7 again? Sorry, but you have no idea my financial situation and customers don’t ask you to help them out for $.60 if they don’t need it. I’ve never felt so shamed in my life for asking a pharmacy tech to help me out and do their job. Really unfortunate and honestly kind of hurtful. I don’t give you money to make me feel bad- it’s actually the literal opposite."