ALDI

"Used to love this place, but not I cannot stand the self-checkouts. What happened to the knowledgeable staff and why do you have potatoes and onions together? Good prices in general but I'll probably go to one of the other locations."

"It's a great store. Clean, well stocked, inexpensive, friendly staff. I would recommend it to anyone."

"It has nice wide isles so it's easy to maneuver around when shopping and if you have any mobility issues. The store is clean. Now has self check out if you want to be in and out quickly or just picking up a few items."

"Sunday night 11/12/23 @ about 6:40 I was heading to check out & noticed the self check out. I had a full cart and preferred the cashier to do it as she just check someone else out . As I started to head her direction she jumped up from her chair and with a blanket in her hand and started talking with another employee.. As I got closer she asked me if I'm paying cash or card. I informed her I was paying by card. She said you can use the self check out if you would like to and continued to walk away. First of all, I was going to her check out since I had a full cart. As I watched her walk away she never once turned around to check on me as she again she started chatting with another employee. So now I'm not happy that she just blew me off. I started to use the self check out. As I was doing so she returned and I informed her I was not wanting to use the self check out. She replied I told you that you have the choice. I replied yes and you walked away. Her words was I was putting the blanket away. ( Seriously, you just leave while a customer is wanting to check out). I said to her yes , but when you walked away not once did you look back to see what I was doing. At this time her reply was I'm sorry your not happy ( I think that's what she said. I was still at disbelief ) and told me to have a nice day and walked off. She knew she was wrong and her sorry was not for that. She got a broom and started sweeping . It was obvious her mission was to get things done early so the could get out of there . I had 42 item. It's shouldn't of even been suggestion with a full cart. I should have NOT had to do my own grocery check out. That's what she was getting paid to do...NOT ME . Younger girl with long braids. I tried to see her name but she didn't have one on her shirt . FYI , this is getting reported to corporate as well. As far as the employees that were stocking, they were doing there jobs and were willing to even chat with me while doing so. I have noticed a big turn around with employees every time I go in there. Either their not getting good training or their not being treated well What ever the case, I'm more then happy to drive to Bettendorf's Aldis then to go to this one again!"

"Will never go back to this Aldi again. Cashier Kelly was very rude, probably the worst customer service I have ever experienced. She was extremely condescending throughout the entire interaction. We were told to hurry because she gets dinged if she takes too long. If you have to sacrifice customer service for the sake of speed, I’ll pay higher prices and stick to HyVee and Jewel. As she said while we were walking out “that’s how it’s done at Aldi.” Noted!"