Pinch A Penny Pool Patio Spa

"Angel and his team have been taking care of my pool for nearly a year now. I think they have done a great job. Angel is very responsive and available. Nick, as a pool tech, is quite knowledgeable in the field and has recently saved me a bundle by salvaging a piece of equipment that would otherwise need replacement."

"Very disapointed in the management and communication. After our previous provider kept increasing costs and reducing quality we looked for a better pool servicing provider. After a few months of service, Pinch a Penny decided to stop showing up. We reached out to them and were told that a text was sent (1 week earlier), that we never received, that they were unilaterally cancelling our service. They claimed that our pump was never running (it is, just later in the day, we have the electricity bills to prove it) and we're adding too much water to the pool (water evaporates when it's hot). Instead of working with us to make adjustments, they just decided to walk away. If this is how they show customer service, beware."

"My husband and I just moved to a home with a pool and were lost on basically everything pool related. After a few frustrating encounters at the other pool chain, we decided to stop by Pinch a Penny. I’m SO glad we did! The owner spent a long time talking about pool upkeep in general, and made us both feel a lot more comfortable about mastering our pool- we left feeling relief knowing we were in good hands. He also told us about “pool school”, which was was worth every penny and then some. Nick came by our house and walked us through every little part of our pool pump and pool, taught us best practices, gave us an overview of the chemistry behind pool maintenance, and taught us how to keep our pool well maintained. He made his lesson interesting and entertaining; as newbie pool owners, pool school should be mandatory. Nick’s worth his weight in gold!"

"I’ve been battling my pool for 4 years, unsuccessfully. I’ve gone through 4-5 pool service companies, and tried several different pool supply shops…all the same. They all say you need their chemicals to fix your pool and hundreds of dollars later, the pool is still the same. Pinch a Penny on Gaston Rd is the first store that has taken the time to give me the solutions to fix my pool and get back on track where I can actually maintain it myself. I highly recommend that if you have a pool and have been through what I have…come see Angel and Nick at this location. They will help you and not charge an arm and a leg. Great experience. 5 + stars all the way. Marshal"

"We service our own in ground pool. This is the best pool place in the area. It's a family owned and operated business and they operate it very well. They will test your pool/spa water sample and give you the printout of the water analysis and a prescription to resolve your water quality issue, if you have one. The store is well stocked with all the supplies and parts you would normally need for maintenance. The have a connection with service people to help onsite and the can repair pool cleaners too. It's a great stop for pool toys too."